Week 4 - Assignment Example

Answering Questions Assignment Question Dream Works would be interested in collaboration technology, because in the modern world, everything has gone hi-tech, and so, it must also go hi-tech, in order to survive in the highly technological business environment.Question 2 First, ERP, saved time and the expenses, that Shell was having in its operations, hence improving the company’s profits. Second, it improved sales forecasting in Shell, which allowed for more optimization of its inventories.

Third, ERP improved order tracking, revenue tracking, and matching of purchase orders, and this greatly helped in improving business operations in Shell.Question 3 Ambiguous business requirements cause failures in system development, because of lack of compatibility with the components or features of the existing system, or the system in progress. In fact, ambiguous business requirements, overload systems, and this affects their development negatively (Monk & Wagner, 2006).Question 4 This requirement is ambiguous and unnecessary.

Employee’s birthdays, are personal issues and should not be incorporated into business issues. Such a system will cause conflict of interest or a mixture of business and personal issues, which might affect the operations of the business. Again, incorporation of such a component will just overload the system, in cases where there are many employees.Question 5 Innovations will help in upgrading the existing forms of Green IT to advanced ones. Through innovations, the existing Green IT forms will be made more superior, hence more effective.

Question 6 When pursuing innovation, a company might find ethical issues, such as things related to copyrights and employees or expert’s compensation. To deal efficiently with these issues, the company should follow carefully, all the legal requirements and procedures (Monk & Wagner, 2006).Threaded discussionQuestion 1 Waterfall methodology is a sequential and linear approach to system development and software design. Here, each team is assigned a separate stage, to ensure on-time delivery. On the other hand, agile methodology, involves reducing the bigger picture into small ones, and joining them together when needed.

Agile methodology is better than waterfall methodology, because in waterfall, once completion of a stage takes place; there is no repeat, unlike in agile methodology. The rigidity of the waterfall methodology makes it impossible to make any adjustments, hence inappropriate as compared to agile methodology.Question 2 Call centers in future will be replaced by robot technology, because nowadays, programming has been advancing and with this trend, the robot technology will definitely lead to elimination of call centers.

If all the categories of questions, frequently asked to call centers are programmed well including the answers, then, there will be no need for call centers.ReferenceMonk, E., & Wagner, B. (2006). Concepts in enterprise resource planning. Boston: Thomson Course Technology.