Business Informatics - Report Example

Business Informatics 0 Business Project Analysis The business needs transformation from manual to computerized information system.In this section, various applications necessary for the transformation listed. The name of the business is Transformation Business Enterprise (TBE). In order to achieve TBE objectives the following information system and strategies are necessary: • Business development team • Decision Process Improvements • Project Budget • Customer Relationship Database Design • Project Plan • Systems automation • IT Manager • Social Networking Marketing Strategy and Website development Systems automation and Social Networking Marketing Strategy are future projects that are beyond the current business assessment report. 1.1 Business development team The speed of transformation in virtually all businesses has augmented exponentially for the last decades, and modern wisdom establishes that the tendency will continue (Christensen, 2007). In this rapid, comprehensive business situation, the capability of possessing fact-based deliberated foresight. It helps to deliver methodical exploration of new development opportunities and to strategize a continuous force to improve interior business activities is more imperative than ever. Business expansion has turn out to be a way for top leadership to devote a permanent group of capable expertise NIL discovering and delivering improved development of current business (Christensen, 2007). The team comprises the owner to assist with pertinent information, information system experts, and financial proprietor. The roles will comprise the project administration, management and hardware and software installation. By accomplishing regular planning and implementations, the team will effectively complete this venture on time and within the financial plan (Schjoedt, & Kraus, 2009). A new business expansion team will assist the business to identify and take improvement of new market chances (Linton, 2014). The team will achieve this by implementing market and competitor study and assessing market requirements. In addition, the team will recognize new product and service requirements, and sustaining sales, marketing and product development practices (Linton, 2014). Name Role Skills Hourly Rate Jakob Wedel Project Manager Owner, Project Management $ 32.00 James Harviet Hardware & Software Hardware Installations, User Training, IT expert $ 14.00 Rachel Michel Financial Manager Budget analyser and installations $ 42.00 Table 1: proposed business development team 1.2 Decision Process Improvements The current systems are manual. There are no computers on the location and product ordering happens manually. The prior owner knew all of his clients by name; unfortunately, none of this data is stored in the premises. Inventory was traced to a notepad, along with worker payroll, and marketing approaches. The business has no Web site, uses word-of-mouth marketing strategy, and essentially maintains business tactics as it did in 1952 when the industry started. It is apparent that current business procedures are formless requiring deliberation and assessment regarding every event in the business. For instance, the data flow illustration below recognizes where the information for the TBE will collected (West, 2013). Implementing information facilities that stores and updates client service data advance customer service. Furthermore, it leads to inventory organization and enhance the customers encounter from the instant they enter the business (Mawby, 2005). 1.2.1 TBE’s Data Flow Diagram (DFD) Information system needs graphical outline that ensures the smooth flow of data. A data flow diagram (DFD) is a statistical depiction of the "flow" of information through data system. A DFD implemented for the image of data structured design. It is a general practice for a designer to illustrate a context-intensity DFD which demonstrates the interaction between the system and exterior entities. The DFD is then expanded to show more aspects of the system being created (Sparx Systems Pty Ltd. 2011). Figure 1: TBE data flow diagram 1.2.2. Business Process Map (BPM) Business process mapping assists a business to envisage, communicate, elucidate, and appraise its operating procedures. BPM is an imperative dimension of business process organization, and instruments to sustain business mapping are an essential part of planning software platform (Darwish, 2011). As the process of implementing information system to change the existing business process to a computerized system, Transformation Business Enterprise needs BPM (Darwish, 2011). The business BPM illustrated below shows how TBE’s clients will be able to use online facilities to make orders and payment. Figure 2: Client online ordering Process map 1.3 Project Budget Project budget requires proper management, forecasting and estimation. It is essential for TBE business project to use available resources cautiously and effectively. It is essential to start saving money through comprehension true project costs (Bennatan, 2011). The purpose of the budget is to ensure the project manager and development team save. The team would manage the project to the planned cost budget at the management level and evaluate it to real in real-time (ProjectInsight, 2014). The following criteria are considered to ensure the budget is constrained within the funds available and projected tasks. Recognize at a glimpse if the project is within budget and on time Track venture costs in expenses, labor hours or non labor costs Maintain track of project approximations versus real costs in real-time Attain projected and billable costs on client involving tasks View a quick outline of project estimations (ProjectInsight, 2014). The table below represent TBE project budget that is approximated to cost $50,000.00. Source of Project Cost   PROJECT TASKS LABOR HOURS LABOR COST ($) MATERIAL COST ($) TRAVEL COST ($) OTHER COST ($) TOTAL PER TASK PROJECT DESIGN Develop Functional Specifications 1.0 $2,000.00 $50.00 $0.00 $10.00 $2,061.00 Develop Detailed Design Specifications 1.0 $500.00 $100.00 $0.00 $20.00 $621.00 Subtotal 2.0 $2,500.00 $150.00 $0.00 $30.00 $2,682.00 PROJECT DEVELOPMENT Develop Components 0.0 $0.00 $3,000.00 $120.00 $0.00 $3,120.00 Procure Software 0.0 $0.00 $1,000.00 $10.00 $0.00 $1,010.00 Procure Hardware 0.0 $0.00 $5,000.00 $80.00 $0.00 $5,080.00 Subtotal 0.0 $0.00 $9,000.00 $210.00 $0.00 $9,210.00 PROJECT DELIVERY Install System 0.0 $0.00 $10,000.00 $0.00 $200.00 $10,200.00 Train Customers and Employees 0.0 $0.00 $12,000.00 $0.00 $100.00 $12,100.00 Perform Post Project Review 0.0 $0.00 $1,000.00 $0.00 $0.00 $1,000.00 Provide Warranty Support 0.0 $0.00 $150.00 $0.00 $0.00 $150.00 Archive Materials 0.0 $0.00 $2,000.00 $0.00 $0.00 $2,000.00 Subtotal 0.0 $0.00 $25,150.00 $0.00 $300.00 $25,450.00 PROJECT MANAGEMENT Customer Progress Meetings/Reports 0.0 $0.00 $1,000.00 $0.00 $0.00 $1,000.00 Third-Party Vendor Interface 0.0 $0.00 $1,500.00 $0.00 $0.00 $1,500.00 Configuration Management 0.0 $0.00 $1,000.00 $0.00 $0.00 $1,000.00 Quality Assurance 0.0 $0.00 $500.00 $0.00 $0.00 $500.00 Overall Project Management 0.0 $0.00 $5,000.00 $0.00 $0.00 $5,000.00 Subtotal 0.0 $0.00 $9,000.00 $0.00 $0.00 $9,000.00 OTHER COST Miscellaneous 0.0 $0.00 $1,500.00 $0.00 $0.00 $1,500.00 Subtotal 0.0 $0.00 $1,500.00 $0.00 $0.00 $1,500.00     Subtotals   2.0 $2,500.00 $44,800.00 $210.00 $330.00 $47,842.00 Risk (Contingency) 0.0 $0.00 $2,000.00 $0.00 $0.00 $2,000.00 Total(Scheduled)   2.0 $2,500.00 $46,800.00 $210.00 $330.00 $49,842.00 Table 2: TBE’s proposed project budget: Source: www.office.microsoft.com 1.4 Customer Relationship Database Design A customer relationship management database will enable TBE to manage the relationships between involved parties. To a number of small business proprietors, the idea of running tech units may sound intimidating. Taking time and constructing a record will not strike business owners as fun. However, the business will benefit immensely by executing organizational instruments like a CRM system (Michaels, 2013). Automatic criteria from access and other programs permit them to fill in the data of leads as target that marketing mechanisms are working. At the start, it will be simple to establish where leads established, but as TBE expand the business scope, this job gets complicated. However, it is more profitable for the business to install information system that safeguards customers records (Michaels, 2013). TBE’s ERD Queries Query Report 1.5 Project Plan The Work Breakdown Structure (WBS) is a perspective assessment of the project. It outlines what tasks the project covers. It is an instrument that assists easily convey the task and procedures involved to execute the project. The project team and project manager employ the WBS to create the project timetable, project requirements and costs. There are numerous approaches that can be present the WBS. Transformation Business Enterprise project of expanding the business to ensure competitive advantage and customer loyalty requires clear outline (Piscopo, 2014). TBE’s WBS WBS Task Description of Task Task Products Responsible Person Approx. Level of Effort 1 PLANNING All task management and management activities       1.1 Plan and Monitor Over-lap Task Jakob Wedel N/A 1.1.1 Generate Plan Staffing projection, resource estimation. Project plan that milestones, the key resources, dependencies task, and duration. MS Project Plan WBS, Jakob Wedel 1 week 1.1.2 Project Budget Development and documentation Finance breakdown Rachel Michel 72hrs 1.1.3 Prepare Disbursement and Reconciliation Financials Purchase Orders, Product Acceptance Form Deliverable Rachel Michel 1 week 1.1.4 Training and installation install hardware, software and furniture, staff training other activities IT personnel and Project manager James Harviet and Jakob Wedel 63hrs 1.1.4 Coordinate Practices Project management Meeting Minutes Jakob Wedel 12 hrs/week Table 3: TBE’s WBS 1.5.1 PERT chart Critical Path Analysis (CPA) and PERT are influential instruments that assist business to schedule and control complex ventures. PERT is a deviation on CPA that takes somewhat more skeptical perspectives of time approximation made for every project stage (Mind Tools, 2014). To use it, approximate the shortest likely time each task will take, the most probable length of time, and the extended time that could be taken if the tasks takes longer than anticipated (Mind Tools, 2014). 1.5.2: Gantt chart A Gantt chart is a very important tool for a project manager. It assist them create a calendar for the project and track the condition of every task. There are numerous of tools for generating Gantt charts, some far more multifaceted than others (Walkenbach, 2007). However, this paper chooses to use readily available Microsoft Excel to create Gantt chart as a means of saving limited funds. Work Breakdown Structure TaskID start Date End date Task Duration (days) 1 1/1 1/8 Generate plan 8 2 1/1 1/4 Project Plan 4 3 1/5 1/13 Financial Reconciliation 7 4 1/5 1/14 Training and Installation 9 2.0 Conclusion This report has provided the information system suggested for the development of Transformation Business Enterprise, bringing not just the business but the community of TBE into the 21st century. The business processes and competition has advanced to surpass the manual system. TBE will benefit and transform the customers’ experiences due to information system. The report identifies chances that comprise transformation of the business that profit the community and attracts more customers. Additionally, this report acknowledged society development chances by opening social network system such as internet access, social media, Facebook, Twitter and Blogs. However, the network system beyond the scope of this study and are future projects. A number of applicable systems to boost information system implementations in businesses discussed in this paper. Information systems are favorable to business growth than manual system, more so in this 21st century. 3.0 Recommendations Information systems to boost businesses are many and costly; however, there are varieties that are affordable depending on business specification. As a transforming business with limited capital, it is necessary to verify software and hardware versions. It is recommended that the initial investment into the Transformation Business Enterprise limited to $50,000 while social network marketing are developed. Furthermore, the business trends as well as considering IT support opportunities for future expansion. References Bennatan, M. E. (2011). On time within budget: software project management practices and techniques. John Wiley & Sons, the University of California Christensen, W. J. (2007). Business Development Management: Best Practices in Managing and Executing Business Development. Quartz+Co 1: 3-73 Darwish, A. (2011). Business process mapping: A guide to best practice. Melbourne: Writescope. Linton, I (2014). How to Develop a New Business Development Team. Demand Media. Retrieved December 1, 2014, from http://smallbusiness.chron.com/develop-new-business-development-team-22443.html Mawby, W. D. (2005). Decision process quality management. Milwaukee, Wis: ASQ Quality Press. Michaels. E. (2013). Going pro: How to build a customer relationship management database. Retrieved December 1, 2014, from http://smallbiz.theupsstore.com/blog/small-business-blog/2013/03/13/going-pro-how-to-build-a-crm-database Mind Tools (2014). Critical Path Analysis and PERT Charts: Planning and Scheduling More Complex Projects. Retrieved December 1, 2014, from http://www.mindtools.com/critpath.html Piscopo, M. (2014). Work Breakdown Structure (WBS). Project Management Docs: Free project management template. Retrieved December 1, 2014, from http://www.projectmanagementdocs.com/project-planning-templates/work-breakdown-structure-wbs.html ProjectInsight (2014). Project Budgeting and Forecasting. Retrieved December 1, 2014, from http://www.projectinsight.net/project-management-software/features/budget-planning Schjoedt, L. & Kraus, S. (2009) Entrepreneurial teams: definition and performance factors. Management Research News http://www.emeraldinsight.com/journals.htm?articleid=1793152&show=abstract Sparx Systems Pty Ltd. (2011). Data Flow Diagrams. Retrieved December 1, 2014, from http://www.sparxsystems.com/enterprise_architect_user_guide/9.2/domain_based_models/data_flow_diagrams.html Walkenbach, J. (2007). Excel 2007 charts. Hoboken, N.J: Wiley. West, M. (2013). Return On Process (ROP): Getting Real Performance Results from Process Improvement. CRC Press Read More