Veterinary Computer Software - Essay Example

Veterinary Software

Introduction

A veterinary computer software is a program that is employed by veterinary officers in animal medical centers and they are mainly used to keep animal records for easy and quick retrival when they are required. They also help in the daily operations of the centers because they have features that make operations such as invoicing easier and fast. There are various companies in the world that are involved in the development of veterinary software for different animal hospitals and clinics.

For this particular paper there are two veterinary computer software that have been selected for study and they are; Vetup and ezyvet. These are veterinary software that are developed in different countries and they have different features that help the users in their operations. Vetup It is an online program that does not require a set up for it to work on a computer. The software helps the veterinary officers in the animal clinics and hospitals to go about their billing, animal medical records, reminders, appointments and hospitalizations of various animals that visit the animal medical centers. The device is too simple and it is accessible through all devices that are connected to an internet source (Catoio, 2020). The Vetup software is compatible with all operating systems so it is accessible through windows devices, iPads, iPhones and Android devices. Vetup veterinary software is operational in 16 countries from across the globe. The veterinary software is available in three global languages that is English, French, Spanish and German. ezyVet is a veterinary computer software that has various features that help the veterinary officers concerned with easy practice management. The tools and features that are incorporated in this computer software make sure that the officers working in the animal hospitals and clinics explore their full potential in animal services. The software is suitable for collecting animal data that could be used in making crucial decisions on animal health business. The software offers the officers with several data back up and security levels and so they have to selected the levels that are suitable for their animal hospitals and clinics. The ezyVet software makes sure that they address all the technical aspects that could arise in the process of using the software.

Vetup software is developed by the Vetup SARL company that specializes in the development of veterinary softwares and other web and mobile applications that help in different operations. The Vetup company makes sure that most of their software and applications are hosted in the cloud and that is easy for the applicants to access them online. The company has its main offices located in Rostrenen, Brittany, France (Catoio, 2020). The Vetup company has a small workforce of only 6 workers and have managed an annual revenue turnover of approximately $1 million. ezyVet is a technology development company that deals with software and application development and they have their head offices in Auckland, New Zealand. The company also has other offices in two other countries where they have expanded their products, the offices are in the United States and United Kingdom.

The organizations and businesses that employ software programs in their operations enjoyed various benefits over others who rely only on manual operations. Main business go for the software programs because they help in maintaining and controlling operations at all times. The use of computer software in any venture is fulfilling because it takes less time to complete tasks that could be time consuming and tedious if they done manually. There are high efficiency returns in organizations and business that use computer programs in their daily operations because there are minimal mistakes that are conducted. There is increased revenues for companies that chose to go digital through software in their operations because of the high output rates that are generated within short periods of time.

This veterinary computer software have office features that make them attractive to their uses. There are those that are similar while there are those that are unique to a particular software. Vetup software has features such as, it is time saving because the software is easy to use and navigate for all officers who chose it as the software of their choice, the software gives liberty to the users that they are free to move their data in cases they are opting to use another veterinary software for their operations, the software is hosted in the clouds and so it is easily operatable on all operating systems. The software provides maximum security to the users data because it is hosted in the cloud using the SSL encrypted protocol. ezyVet software also has features such as; ezyVet is a wed based software and so it can be accessed form different locations and devices being used by the veterinary officers. It has a clinical module that helps the officers quick recording of data and the generation of animal health reports (ezyVet, 2020). The software has reminders that trigger the users and remind them of appointments and products they need to check.

Pros of Vetup, this software is fast and it helps there user with easier and faster billing. The software is secure to save all user data. Cons: the software is software is on regular updates so at times it is unreliable. Pros of using ezyVet: the on call emergency team can follow officers to their places and help them out. It accepts all kinds of inputs from the user and they change depending on the user requirements. It has reminders with text capability and double path integration. Cons: the software is entirely depend on the users internet connection. The software takes long to give updates on submitted reports. Vetup software has the Vetcom and the Vet’phi that make it easy for the importation of backed up data and this helps reduce data loss. ezyVet software employs the AWS to make sure they encrypt all the user data and it cannot be accessed by parties that do not have the desired encryption keys. The two veterinary software are cloud based and there is no training that is required to operate them (ezyVet, 2020). The two software have their technical teams that respond to the user’s technical support questions. ezyVet uses the data import feature to import the laboratory imaging results. Vetup uses the Dr Veto to import the laboratory imaging results. ezyVet requires hardware such as barcode scanner, barcode labels and label printer. Vetup software require hardware such as barcode reader.

Interpersonal Communication

For effective communication there must be a good speaker and a good listener. There are several techniques that can be employed by the audience to make sure they grasp everything that is said to them by the speaker. Good listening skills help preserve the originality of information even as it is being peddled from one person to the other. A good listener is always focused on the speaker and maintains an eye contact with them. The reason why there should be constant eye contact between the speaker and the audience is to make sure that there is no divided attention by getting caught up in other activities. In Dianne Schilling, “10 Steps of Effective Listening” the audience should have an open mind as they receive the information from the speaker. They should not hold predetermined thoughts about the what the speaker is about to say and that will help them to make sure they pay attention even to the finest details being given by the speaker. The listener should strive to receive and appreciate the speakers thoughts without jumping into conclusion (Schilling, 2012). An effective listener is relaxed and takes in every statement being made by the speaker. They take their time to internalize the message before saying anything in return and in most cases good listeners do not given instant feedback to the messages they receive. In communication skills it has always been taught to the students that it is rude to interrupt the speaker and so good listeners do not interrupt the speaker because it could send different signals to the speaker. A good listener is not quick to give their thoughts and solutions to a particular matter in question, they take their time to comprehend what is said to them.

According to Henrik Edberg, “How to Become a Better Lister” the listener should always give the speaker the time to conclude what they have to say and then seek clarification on areas that they think they did not understand fully. Questions should not be meant to challenge the speakers thought but they should ensure that they understand all that has been said by the speaker (Edberg, 2020). The listener should make sure that they align themselves in line with the speaker’s thoughts and feelings. The listeners should not create a fault between them and the speaker, they should feel the speakers mode and the way they deliver the message. Listening is not enough but the listener should make sure they focus on other non-verbal cues that are employed by the speaker to make sure they understand even the hidden message in the information presented. Through one on one communications the speakers message can be seen in their facial expressions and that could be the most important part of the message that the speaker cannot present verbally.

There are times when the speakers message is not always clear to the listener and so there are several clarifying guidelines that showed be followed in case the listener does not understand the speakers message. The first one is to admit that the speaker’s message is not clear and that you cannot understand it and that way it would be easy to call them out for clarification. The listener should repeat what the speaker has said just in case they got it the wrong way, there are times when the listener interprates the speakers message wrongly. In areas where the information is not clear enough then the listener should politely ask the speaker to use specific examples that they can relate with. It gives them a clear understanding of the speakers message.

To effectively communicate to a co-worker then as a speaker one should create a conducive environment where the co-worker is open to receive whatever information that is delivered to them. As the speaker there should be high levels of confidence and seriousness to make sure that the listener receive the information with the seriousness it deserves. A listener is always keen when listening to a serious and defined speaker who has well outlined points. As a speaker simple words should be used to make sure that receive can comprehend the information easily on t6he first time they hear about without having to ask for clarification through examples.