E-government and m-government services have popularized especially in the third world countries as a means of pacing up with the developed world. Various research studies have explored how the government and the people of Sultanate of Oman have embraced e-government services. Besides, they have underscored success stories in the implementation of e-government and m-government services. While, existing literature has delved into policy, plans, strategic measures, legal constructs, utility and quality of information technology, little has been done to monitor and evaluate internalization and ownership of the process and additionally use of m-government services.
However, the lack or adequacy of the services lies in how the citizenry and government responds to the challenges associated with delivering e-government services. This topic will be crucial in unraveling the challenges facing implementation of e-government services in the sultanate of Oman find the challenges we are facing including some elements of m-Government and come up with a plan to have fully integrated end to end e-government services. The study uniquely, with gather data and compare with the baseline conditions to obtain current uptake of these services by the people of Oman.
The possibility of the project gathering data from urbane youth who are very receptive to technology has a counter effect on data as this bias affects validity. The data collection instruments should be adjusted to involve people of all ages and works of life. Breakdown of tasks Item Description Purpose Delivery of Effective E-Government Systems. The case of Oman Scope of work Goal, objective and deliverable attainment, effective e-government delivery methods, involving project teams, work breakdown, utility of $45,000 in 22 months starting 30 June 2012. Work Formulation and decisions of mode of delivery Duration 22 months Deliverables Data , delivery modes and tests by Jan 2014 Standards ISO 9001,9004 Acceptance criteria Effectiveness, diffusion, Levels monitoring , Functionality, budget, and timelines Payment schedule Every fortnight Project deliverables Deliverable 1: Delivery requirements listing It requires precise selection mode and a more data reliability methods which to apply. Data is usually inadequate at the beginning and quite unreliable, therefore specification project scope needs to be defined and listed according to: i. Client needs ii. Inventory data gathered iii. Respondent’s data accessibility, validity of security credentials, and correspondence iv. Workload data accessibility v. Compliance of information with delivery feasibility criteria The phase involving scope definition has a list of delivery channels being the main deliverables. This will be