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McDonalds Trouble-shooting Report
Journalism & Communication
Pages 6 (1506 words)
Name Instructor’s Name Course Date Assignment 3 Trouble-shooting Report 1. What one did and what were the observations. One observed a nearby McDonald’s fast food restaurant to accomplish the defined objectives of the task, to wit: (a) to provide a comprehensive description of the premises, both inside and out; (b) to determine how long it usually takes to receive one’s meal from the time it was ordered; and (c) to provide a thorough description of the service and the food.
The playroom section, consistently filled with children, is likewise clean as the children’s shoes were kept out from the section and separate shoe rack was allotted for containing the children’s footwear while playing. However, one observed that while the tables and chairs were regularly cleaned, especially after every time those customers leave their dining area, the playroom section was not frequently cleaned as often due to the presence of playing children. Also, since the customers expect cleaning of the dining area (tables, chairs and floors) to be immediately done after customers dined, one could not help to determine and observe the way that cleaning accessories were likewise regularly rinsed, washed or replaced, as needed. Also, it was awkward for personnel assigned to do the mopping of the floor to confine their mopping to the dining area that was just vacated, since tables and chairs are apparently close to each other. Sometimes, one feels that their regular cleaning could disadvantage nearby customers who are having their meals. Also, the restroom needs to be cleaned more in terms of ensuring that it is immaculately in pristine condition. ...
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