This helps companies make decisions faster. In the case of Jackson Kayak, he is able to communicate to the company headquarters so that informed decisions are made (Laudon, 2013). The Chief Operations officer is also able to compare manufacturing equipments side-by-side with the images of replacement parts so that the company gets the correct pieces that will in turn help in improving the operational efficiency.
The problems that whitewater kayak manufacturer solved by the use of mobile digital devices is accessing information while outside the company. In this case, Jackson is able to gain instant access to his entire operation from afar. He is able to approve new designs, analyze customer data, and refresh the content of its Web site. This has saved the company time that would have been taken by Jackson to travel to the headquarters, submit the information gathered so that a decision is made. The company has also been able to maintain its competitive advantage by analyzing customer data. This analysis helps the company be able to determine in good time the changing taste and preferences of its customers. As a result, the company is able to satisfy the needs of its customers and make the loyal to the company.
General Electric (GE) has been able to manage gas turbine inventory and manage electronic transformers throughout the world by using the company’s Transformer Monitoring application. Monitoring applications also help the company to zoom in from a global map to a specific transformer, and be able to read all of the key performance indicators.
Dow Corning executives have been able to use mobile devices to view and analyze real-time data from the company’s core corporate systems that include sales figures, trends, and projections. This presents the company’s managers with simple and intuitive dashboards of complex data. The company has also