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IBM's HCI Business Agenda and its competitors - Case Study Example

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The site has been developed with the intention of allowing the customers a visual interaction with the company so that the sales, service cost, productive use customer loyalty and…
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IBMs HCI Business Agenda and its competitors
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Running Head: IBM’s HCI Agenda IBM’s HCI Agenda and its Competitors s IBM’s HCI Agenda and its Competitors IBMhas developed its design website to offer different products and services to the customers. The site has been developed with the intention of allowing the customers a visual interaction with the company so that the sales, service cost, productive use customer loyalty and other aspects of their business could be enhanced. With the help of the website the computer basically connects the customers with the company and makes them involved in the process of purchasing and selling.

The site provides the information about different products offered by IBM and also links to the design gallery, resources and IBM interactive section (http://www-01.ibm.com/software/ucd/index.html)There are several other companies operating in the sector of computer related technologies like IBM. These companies have also developed some sites that allow the human computer interaction with the aim of enhancing the customer loyalty and sale of their products. For instance, Google Inc has created a Google accessibility page that demonstrates its accessibility mission and also offers hiring opportunities to the people.

The site contains the links that lead to the requirements of the job position and provides the contact information to apply for the job. The accessibility blogs shares the experiences and opinions of the site administrator as well as the users (http://www.google.com/accessibility/) Another HCI site has been developed by ICITA (Illinois Centre for Information Technology and Web Accessibility). The site interacts with the users to teach them about HTML practice. It explains the purpose of the accessibility design and lists the rule development principles followed by the explanations of different rule evaluation definition.

There are some links also provided in between the text that takes the users towards the web accessibility guidelines and section 508 IT accessibility standards page. The site also provides the links to the IITA web accessibility standards and Illinois IT accessibility Act. (http://html.cita.illinois.edu/) The website developed by Mozilla contains detailed account of information about add-on for Firefox. The site offers downloading the software Firefox accessibility Extension and also includes the reviews of the users that have used the software.

The detailed information about the add-ons and the software has been provided through three links present below the download box. Moreover, the users are also allowed to add their own comments and response to the site and the software. The related collection sections provide the information about the software of same category. The source code licence is also provided at the website with relevant information (https://addons.mozilla.org/en-US/firefox/addon/5809/). The analysis of these websites unveiled that like IBM, other computer technology related companies have also developed some sections within their websites that offer the customer wide range of information and services.

The interfaces of these websites are different and they interact with the users in different manner. However, the main purpose of these websites is to assist the users by providing links to different software and informative databases. ReferencesIBM design, Retrieved online from http://www-01.ibm.com/software/ucd/index.htmlMozilla Add-one for Firefox, Retrieved online from https://addons.mozilla.org/en-US/firefox/addon/5809/Google Accessibility Options, Retrieved online from http://www.google.

com/accessibility/ Illinois Centre for Information Technology and Web Accessibility, Retrieved online from http://html.cita.illinois.edu/)

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