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events and banqueting managments in UK - Essay Example
Banqueting has evolved a great deal during the past few years. From research on client's views on banqueting, it is found that it is not just the focus of food quality that clients care about. Many clients talked about how the beautiful arrangement and how the food was served made the dinner and the event special…
The services that should complement banqueting are good crockery, good lighting facilities and excellent and trained staff to serve the food. This type of service provisions provide total satisfaction to the customers and bring returning customers to the company. At another place, we found out that many companies make the banquet too formal and food that they offer do not match the type of event. At other times, the crockery does not match the type of food and the kind of guests that have to attend the function. It is very important for the waiters to understand how corporate meals are held and what kind of decorations is required. Many clients complained that the banqueting companies do not understand the corporate rule of solids to the right and liquid to the left. The glass for drinks should be on the left and plates should be on the right side of the table. If banqueting companies understand these rules and provide excellent services to customers, they are likely to increase their clientage.
The future of banqueting relies a great deal on ergonomics. Many companies are putting more and more emphasis of comfort of guests. In the recent times, a lot of emphasis has been put on the ergonomic banquet chair. ...