The construction of the Interstate Highway System greatly enhanced the appeal of road transportation, both for passengers and freight. Air travel became the dominant public carrier mode for intercity passenger travel. In addition, the national government found itself in the passenger train business (Adrian, 1977).
Early in U.S. history, passenger travel was often difficult and uncomfortable. With the coming of the railroads, people gained the ability to travel farther and faster than most had ever imagined. Although the early passenger trains were not very comfortable, track and equipment gradually improved. The railroads helped to link different sections of the country and speeded the settlement of the western United States. The railroads were among the first big businesses in the United States, and major railroad executives became celebrities (Adrian, 1986). By 1900, a traveler on a first-class train could expect to find good food, a library, a barbershop, and the company of prominent individuals from the worlds of business, politics, and entertainment. The passenger train for a time appeared to occupy a secure place in society (Beebe, 1976).
Any organization must strike a balance between stability and change, and transportation organizations are no exception. ...Show more