Thus, the interviewer should determine that they understand the attitude of the individual they will interview before they are brought into the room.
The woman's rejection of an interpreter is the first mistake that was made while conducting the interview. All patients are not fluent in the English language. It is necessary to use a professional interpreter because it can allow a safe and effective interview to be conducted instead of a confusing and frustrating one (NSW Health Department). Often enough, individuals feel no need for an interpreter because they are embarrassed or feel their personal information will not be respected. To maintain their privacy they reject the idea of an interpreter. Under these circumstances the interviewer should convince the patient that their information will be kept confidential. They should also be reassured that the interpreter will be most useful, not only because they are aware of the terminology required to explain the situation but because they are also bound to present the facts exactly as they are: accurately and full.
The presence of a male child and his behavior should have immediately warned the interviewer to the lack of professionalism with which the interview might be conducted.