Information Management, Knowledge Management and Organizations

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Knowledge is to an enterprise or an individual, the possession of information or the ability to locate it. This is essentially what Samuel Johnson, compiler of the first comprehensive English dictionary, said when he wrote that: "Knowledge is of two kinds: we know a subject ourselves, or we know where we can find information upon it." (Source website http:/searchcio.techtarget.com/sDefinition/0,sid19_gci212448, 00.html) Nothing is truer than that in today's world…

Introduction


However, as Blaise Pascal said," We must learn our limits. We are all something, but none of us are everything." Therefore integrating the knowledge base of the entire length and breadth of the organization and the ability to utilize this collective knowledge and make it available becomes important. Knowledge management is a relatively newer concept and has been received with as much enthusiasm as well as skepticism. However, its awareness has been continually increasing.
Knowledge management is the complete system of finding knowledge or creating it, storing it and using it appropriately. Although Knowledge Management is often associated with the information and technology industry, it undeniably exists in all kinds of jobs and all occupations.
Argyris (1977) defines organizational learning as the process of "detection and correction of errors." In his view, organizations learn through individuals acting as agents for them: "The individuals' learning activities, in turn, are facilitated or inhibited by an ecological system of factors that may be called an organizational learning system" (p. 117). ...
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