According to the book of ( Mazzuchelli, 1985) "The net effect of the tremendous increase in processing power provided by the computer system is that more data can be processed faster than ever before." Which means that all information you need in your job to make decisions will be quickly available, a necessity in today's rapidly changing business environment.
Business establishments implement computer systems as part of daily transactions. Some firms faces problems especially implementing an apparent solution to a problem often causes other, unanticipated problems. As automation systems replaces energy as society's man resource, many people are concerned that too much emphasis has been put on what the computer can do to streamline business and too little on how it may affect the quality of our lives. Some reasons why users resist of changes due to implementation of automation systems.
One reason may be the initial cost. In a large company, it is difficult to track and fairly allocate the costs of the computer processing facility to the many different departments based on individual departmental use. Also, departments at remote locations may feel that their information needs are not being met. Some were reluctant to use the new system for fear that they would have to spend for the software, computer maintenance, diskettes, computer paper, printer ribbons, just as they had to do for the paper and a pen needed on their job. Hardware and software costs can become high when a company's departments are spread over many distant locations. Proper accountability and planning for this project would simply help the company cope on this problem. Using a decentralized computer facilities would help the company to use less sophisticated and less expensive communications hardware and software. To assure that they would be able to use the change in automation.
Second, Unfamiliar to the new system. A computer specialists is responsible for the design of the automated system ended up being responsible for working in many areas of the company with which they were unfamiliar. And also users of the new automated system are not trained well they hardly understand the system. The reason is that the system is not user friendly. A reason to resist for the changes. As a result, the specialists often took a lot of time to understand the processing requirements of a new department. This problem has a great impact to the new users as it caused delays in a project and sometimes led to misunderstanding - in other words, some of the new automated system developed failed to meet the needs of the department, or failed to meet them on time. To prevent this problem, the developer must develop a user friendly automated system. Although, most employers expect their potential employees to be prepared to use computers as tools whatever field or business. In response, automation system will be very helpful to firms. They felt they needed some additional skills to keep their jobs to be considered for advancement, or change to a more desirable job.
Third, adopting new changes requires changing work culture. Most industries are being transformed by the use of computers. When automation of system is being implemented in a company, changes will occur. There's a change in their working routines where they will be using computers to speed up