XYZ is one of the leading professional education management system in UK that offer management courses to the executives. Many of its courses are intended for regular day stream members. And the organization has proved its quality and capability through its growing number of professionals coming out of the college on each year. The growing demand for professional skills in every employment, many jobholders are looking to enhance their skills by way of taking up the relevant management courses on part time basis, while continuing their jobs. The quality of the courses offered through the organization has become so popular to get a demand from the remote students to get the online courses. This made the management of the XYZ organization to think about the risks in opening about the online courses, as the management is so particular about he quality and in no way they re willing to loose their reputation. The management wants to adopt a risk less change management where the quality of the services to enhance the value for the entire chain operations.
Hence the XYZ education System has identified the ABC business consultancy to do business analysis before venturing into new online system, particularly with risk elimination & continuous quality process. And ABC consultancy has started its Process analysis by adopting the KRAJEWSKI model:
According to Total Quality Engineering (1997), strategy deployment means the management and control of the company's direction focus. It helps develop the business policy and plan, providing the focus for carrying the strategy forward into the management of the individual function and section.
A process involves the use of an organization's resources to provide something of value, (KRAJEWSKI, p121). The application of a system of processes within an organization, together with the identification and interactions of these processes and their management, can be referred to as the "Process approach". The optimum utilization of these resources in the process results in the efficiency of the process or the quality of the process. .
ABC Consultancy has adopted a process analysis approach of XYZ organization and identified several factors that has impact on operations of the education management of XYZ like- Operation levels; global competition; rapid technological changes, ethical, workforce diversity, and environmental issues. In this section, we look at these trends and their challenges for operations managers. (KRAJEWSKI, p12). The consultancy took the concern of operations managers like COO, Operations Executive managers and Branch operations managers etc.,
Many different choices are made in a selecting human resources, equipment, outsourced services, materials, work flows, and methods that transform inputs
The analysis process has taken a strategic evaluation of the existing system to identify the current status of the XYZ Education system and to elicit the risks involved and to further identify the feasibility to formulate policies for continues quality improvement.
Additionally, software applications and tools developers and manufactures are paying a great deal of attention on development of high tech technology based platforms. In addition, this increasing competition also has a serious impact on the development of the website and its operational effectiveness.
214), the key to an organisation’s success lies in its ability to provide customer satisfaction. Satisfied customers account for the repeat business that organisations need to not only survive, but also to thrive. Academic libraries, like other service organisations’ business are faced with an increasingly competitive environment.
10 Reflection on the dynamics and problematic nature of IT projects 12 Conclusion 14 References 16 Introduction This analytical report is based upon a study conducted for the innovative system installed in the bars of a newly constructed football stadium in Portugal known as Alvalade XXI in 2004.
Consequently the complexities associated with such business are increasing at a rapid rate. Businesses are facing new challenges almost every single day in their respective field of work while conducting different projects which is affecting their performances significantly.
cus on the local library that does not have a database reservation system for the public to use in the library or which they can have access to at home.
The database being created is for the reservation system. It will be integrated with an on-line reservation system (It will
ensity of competition but has had to dictate and shape organisations in terms of what consumers wants, how and when they want it and what they are prepared to pay for it (Hagan 1996:1).
Kanter (1995:71) on his work of “Mastering Change” argues that success in the present
Both the companies wanted to expand their reach and achieve success, so they started formulating strategies accordingly. As part of their strategies, they wanted to incorporate organizational change by going for merger. That is, as part of the
Usually, students take this step seriously but there are students who do not see this as an important part of their training. From the supervisor or mentors point of view, the clinicals can give them a sense
The author of the essay states that it is important that the management of academic libraries understand that successful service organisations like successful product oriented firms, must understand the way the customer goes about making a decision to purchase a service, how quality is evaluated.
The stadium was surrounded by many larger sports complex and along with its own spectators. The stadium could provide gigantic clients and business to restaurants and bars. In this regard Casa XXI was contracted for catering services of restaurant,
15 pages (3750 words)Essay
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