It is also visible that the employees' activity is customer-oriented. All the employees are busy - they work with the clients, advise them how to act better in different situations and are oriented for their needs satisfying. The organization structure of the bank is typical for such business: the employees work under the manager's control, and the staff of the bank fulfills direction functions and is responsible for appropriate functioning of the bank. If I owned this business I would give make the consulting office functions wider, and pay more attention to the quality of the work with clients, as well as to the betterment of connections between the manager and the customers of the bank. In addition to that it needs to note that the bank inside is rather clean and well-maintained: the working process is appropriately organized and meets the highest business standards in the bank field.
A car lot I have visited is a large area with numerous amount of cars presented for clients. The employees of the car lot are dressed in special cloths reflected the firm brand. The great amount of consultants provides the functioning of the car lot. ...
But those who answer the clients' questions consult them rather well and show much knowledge in the car field. The business has strict organizational structure, but sometimes the functions of the employees are mixed: both the manager and the consultants work with the documentation and don't always pay appropriate attention to the customers' needs, but basically the business process runs rather well. The car lot is rather clean, but sometimes the employees who are responsible for the clearness of the store don't do their duty well: dirt is visible in some places. But if I owned a car lot I would improve the organizational system of my business: I would make the assortment of production wider; the management functions should be more centralized, and the head manager of the car lot should concentrate his activity upon better communication with clients - he should try to satisfy all their needs and pay more time and attention to better organization of the business operations of the car lot.
I have visited a set of courts which are used for business. The employees of the courts are clean dressed and they have all their equipment necessary for the work. The employees' functions are strictly determined, and it is seen that they do their functions rather well. But it needs to note that the manager is not visible in the court - just sometimes he directs the employees' working process, but most part of his time he spends for different kinds of activity which is not directed to the working process functioning. But in spite of that the employees of the court are mostly customer-oriented and do their duties rather well: they help customers to choose the right sport