Hospital case management is a process to meet patient needs with the best use of resources to provide the best quality treatment at the right cost. Case management is used to ensure the right clinical and financial outcome.
The data used for statistical quality analysis is the medical expense, clinical workload and utilization. The care request is allotted the required services. The medical information for comparison is available. The referral of the case to the correct physician is a part of case management. The communication involved is also a part of case management. The case management program at this hospital is simple and effective.
A model hospital follows the well defined procedures of continuous quality improvement. The quality program is based on delivering the best services to the patient. The risk management department at the naval hospital performs all the functions of a model facility. It monitors patient satisfaction and tracks patient outcomes. Other important aspects of quality are team based. The sub-divisions of the quality management department include performance improvement, risk management, credentials and infection control. The excellent working of the quality management department shows that the naval hospital fares well as compared to the model hospitals.
The case management standards involve co-ordination, control of environment and funding. Case management is also used to buy equipment and supplies required for the services. Information is provided to the patients and their families. Case management facilitates professional rapport in the team. Changes are made as required depending on the condition of the patient. The care plan should be coordinated with the disease source. The standards also specify support to the family. The standards used here are USNHGUAMINST 6320.19 series, BUMEDINST 6010.13 series and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
The quality management department of the hospital has divisions for implementation of the work. The performance improvement division ensures continuous improvement. It also implements the total quality leadership. The quality procedures are included in the daily work in a systematic manner. The risk management division measures the quality of care and patient satisfaction. The credentials division evaluates the providers. It trains the health care providers and support staff. The infection control division identifies and reduces the risk of infection according to the established standards.
The hospital has an educational program to promote health awareness. The utilization management division allocates the services and the resources. The case management division combines population health, managed care, quality improvement and preventive healthcare. The hospital applies disease state management. This is a process that encompasses the entire course of the disease from prevention to the completely healed patient. Thus we see that the hospital adheres to the best standards. A comparison with the model facility shows that the naval hospital exceeds
The naval hospital uses a case management approach. This is a health care attitude for the hospital, its patients and the population. It includes managed care. Quality improvement at the hospital is a part of the case management program. The department applies preventive healthcare…
g., Owens, P.L. 2006). Development Dimensions International Inc. (2007) has done a survey on employee turnover rates in the Hospital. 215 HR professionals and 862 employees in Hospital have answered the questionnaire and more than 80 per cent of them are from Multinational Corporations (MNCs).
Persons that are sick are administered for drugs and they are given medical and surgical care so that they can receive treatment from injuries that arise either from accidents or through any other form of occurrence.
The hospital is located in tropical rural areas and therefore it does not have the facilities needed to serve its customers in the right way.
It is also important to identify the risks associated with healthcare, and the hospital management system must implement processes to minimise adverse events and their impacts related to buildings, grounds, occupants, and internal physical safety systems.
In case the hospital needs to make adjustments to meet immediate needs of its patients, i.e. to consider an option under a short run plan, then the hospital will look at the variable costs of the hospitals if they can be
Organizing and managing change also requires a focus and involvement from the top management of the firm to ensure that every stakeholder is involved at each level.
This paper will go through the case study of "Acquisition of Abbott Hospital, Parts 1
For instance, the new brochures created are not provided to clients until upon request (Heskett & Hallowell 8). This limits the depth of their client list as well its exposure to the market.
The decision to add
Management is a concept that involves planning, leading as well as staffing an organization in a way that makes the organization to be positioned to achieve the set goals and objectives. Hospital management is rather a new concept of management.
The main focus of the ABC Hospital risk management plan is to provide an ongoing, comprehensive, and systematic approach to reducing risk exposures. Thus, risk management activities of identification, investigation, analysis, and evaluation of risks are the most appropriate methods for improvement of all activities within ABC Hospital.
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