Having the most number of subscribers indicates that WoW is preferred by customers worldwide because of its unique features. However, amidst the wide acceptance and popularity of this online game, it is not exempt from criticisms and negative reviews both by the users and the general public. This paper will focus on evaluating WoW by looking at its unique features, how it compares by other MMORPG, and criticisms and issues against it.
The popularity of WoW in the online gaming community can be attributed to its unique features which sets it apart from its various competitors. With WoW, players enjoy a wide choice of identities as they can choose from the ten races, nine different classes, and various occupations each having different abilities. However, there are only two factions namely the Horde and the Alliance. The player's level and experience is enhanced through the accomplishment of quests. Within the vast world of Azeroth, players can undertake quests which vary in complexity. While some quest requires gamers to deliver documents or items from non-player creatures, other may necessitate the slaying number of beasts or escorting important characters out of danger. Considering the vastness of Azeroth, transportation is a key component of adventure. Flying is the dominant means of transportation, allowing players to reach their intended destination quickly. For Horde, this is facilitated by gryphons, hippogryphs, and deeprun tram while for the Alliances this is possible through wyverns, vampire bats, and goblin zeppelin. Another feature of WoW is use of four different realms which limits players from their interaction with other players worldwide.
EverQuest is the largest competitor of WoW in terms of subscribers. When compared according to the different attributes which are important for players, WoW emerges to have a strong edge against EverQuest. For one, WoW and EverQuest welcomes new players by confining them in the "newbie zone" which allows them to learn the conventions of the game. However, the harder tasks presented in WoW makes even new players feel more important and involved right from the start (Everquest II vs World of Warcraft 1). WoW is also superior in terms of being user-friendly evidenced by its capability of giving players the chance to play their own style without the use of really hard punishments. This is in contrast with EverQuest's punishments and downgrades even with only a minor decision. Even though both games boast of their captivating and impressive graphics, WoW still remains superior as its "landscapes can thrill and inspire and its denizens are both endearing and terrifying" (EverQuest II vs World of Warcraft 7). These superior features make WoW a winner in its own right.
However, amidst the praises and applaud for WoW, it also have some flaws which needs to be corrected. For one, customer support is seen to be poor or even non-existent which turns off subscribers. Next, WoW is criticized because of poor security and presence of bugs which never gets resolved immediately. Amidst the required monthly subscription fees, customers also complain of inadequate new features which