Communications at Work

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Communication can be defined as the exchange of information from one person to the other through a medium. Therefore it is a process in which message is sent from the sender to the receiver which is mediated by a medium. The communication process involves three steps.


Communication at work is one of the most important factors that determine how we perform our duties. Communication at work is takes the form of a dyad communication as we communicate with our managers vertically and we also communicate with our fellow workers horizontally. Effective communication is very important for efficient functioning of the dyad. However it has been shown that there are many factors that can affect the way we communicate with one another in the work place. Failure of communication at work can be a barrier to creating of an effective working environment as since it becomes difficult to understand each others.
There are many barriers to effective communication in the workplace. This can result from environmental factors in the work place and at the same time it can be due to personal factors. However it has been shown that personal factors are the leading cause of barrier to communication in the work place as compared to environmental factors. Personal factors including the way we express ourselves during communication, attitudes and other factors have been shown to act as barriers to effective communication at the work place. This has adverse effects on the relationship in the dyad as we have described. Let us look at some of the personal factors that affect the communication process.
Direct communication is one of the most commonly used means of communication at work ...
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