StudentShare solutions
Got a tricky question? Receive an answer from students like you! Try us!

Essay example - NHS Direct Phone & Internet Healthcare

Pages 3 (753 words)
Download 0
Question #1: What is the service concept of NHS Direct The UK, in 1948, passed major social welfare legislation which included the National Health Services Act (Horder 1998) which provides universal health care for all of Great Britain (Dworkin 1997). This Act helped cover those who had previously been lacking insurance…

Extract of sample

Data collection has larger ramifications in this system of healthcare than it might in a traditional or commerce-based system. Apparently, despite the availability of this healthcare, there have still been segments of people who have fallen into the cracks and have received less care than others, generally in a higher level of income. A study in the 1970's showed up problems in infant mortality, death rates of mothers in childbirth and a deathrate from tuberculosis that was higher than in the 1930's. In addition, this system of healthcare is subject to the economic decisions of the government from year to year, and is currently being cut back in some areas (Dworkin 1997).
The NHS Direct web page,, includes: 1) enquiry page, 2) health encyclopaedia, 3) self-help guide, 4) common health questions, 5) interactive tools, 6) newsletter subscription, 7) directory of physicians and medical practitioners, 8) NHS services link and links in several languages as well as many other helpful links. It also refers people to their phone line which is available 24 hours a day, which is how NHS Direct first started.
In 2005, a newspaper article (Evening Chronicle) stated fears that the Tories would "pull the plug" on Tyneside's call centre if they were elected. ...
Download paper
Not exactly what you need?

Related papers

NHS Direct and NHS 24: A Literature Review
Telephone-based health services such as helplines are gauged for their success through an evaluation of their effectiveness and ability to satisfy end users. At its most fundamental, this requires a thorough understanding of the clients - who they are, their information needs, the degree of their satisfaction to the provided information, and how their behaviour is influenced by the service…
12 pages (3012 words)
NHS Development Since 1948
The Internal market is to be replaced with a system of integrated care and all funding and non-funding GPs are replaced with Primary Care Groups of GPs. The NHS Direct, a 24-hour advice line staffed by nurses, has also been established. Under provisions in the NHS, GP surgeries and hospitals are connected to the NHSnet, the NHS' own information superhighway. Waiting time for cancer suspects has…
13 pages (3263 words)
Organisational Changes within NHS
It aims to promote health by best utilization of the resources, and is keen in introducing frameworks for vertical integration, elective factories, disease management, and APMS. (Integrated models, 2006) the support of the UK government in this regard has been through the introduction of a ten year modernization plan of NHS, (Department of Health, Quality in service, 1998)…
16 pages (4016 words)
D by the name of Gloria Kindell. The author has divided the article in three different sections mainly with the names "what's the fuss", what is an endangered language", and "so, what should we do" These three parts can be scientifically termed as the problem, the matter and the recommendations. In the first part the author gives a brief overlook of the problem that is the extinction of language…
2 pages (502 words)
The reasons for the stated, as a reading of Hamill's (2007) article indicates, lay in the country's highly competitive two-party system, budget constraints and the complex nature of legislature.…
2 pages (502 words)
Connecting Rural Residents to the Nurse Practitioner via Two-Way Technology: Implications for Clinical Practice
This connection creates an avenue for healthcare delivery, healthcare financing, and administration. All of these avenues are equally applicable to nursing care within the geographically isolated population. Indeed, these two-way communication systems dissolve and abolish the boundaries of space and time as well as the disadvantage of distance.…
13 pages (3263 words)