Building organisational capacity - Essay Example

This paper analyses the change management program that was implemented at DHADC. Change is inevitable in every organization and it has become one of the necessities for organizations to thrive amidst increasing challenges and varying market conditions. So, DADHC, being no exception, felt the increasing need to adopt a change strategy which would enable it to eliminate the pitfalls that it encounters in delivering superior services to customers and its varied clients (Tebbutt, 2004). Analyzing the overall long-term objectives underlined by the company, it has been found that the company focused on improving and bringing about significant changes in the area of organizational capacity building.

Improving this aspect enabled the company to meet its long term objectives of providing better service to its clients, customers and others stake holders. This change strategy was adopted, as it would strengthen the formation of teams and thus help the organization to strive towards its goals in a concerted approach (Tebbutt, 2004). Therefore, the company decided to implement this change strategy in order to improve its present level of effectiveness with regards to the role played by organizational capacity building in enabling the company to achieve its long term objectives.

This change strategy was adopted as it would enable the organization to achieve a performance-oriented culture with highly motivated work force and help the organization to render better client satisfaction. This also would lead to the formation of strong team and imbibe the sense of team spirit within the employees. This change strategy would help in building a culture that would increase the levels of services rendered to the customers and add to the good will of the organization (Tebbutt, 2004).

As the organization is a service oriented one, therefore it was perceived that this change