The reason that total quality can positive influence the sustainability initiatives of a company is because the implementation of total quality leads to continuous improvement through an organization. For example if a company is spending too much on electricity bills the total quality system of company will identify the deficiency so that the manager can implement alternative solutions to remedy the situation. Lowering energy usage is a sustainability practice can help the environment because it reduces the dependency of petroleum derivatives and helps decrease the CO2 emissions the business activity of a company generates. A common practice of total quality system is the use of benchmarking. Benchmarking involves selecting a demonstrated standard of performance that represents the very best performance for processes or activities very similar to yours (Heizer, et al. 1996, p.84). The use of benchmarking can help improve sustainability by imitating environmentally friendly practices other companies are implementing. If a manager learns that another company with compatible operation implemented a process that allows the use of recycle water in the manufacturing line benchmarking that practice can help achieve greater sustainability.
A sustainability plan positive impacts internal stakeholders in a variety of ways. A sustainability plan can help improve the working condition of the employees of the company. For example if the company has manufacturing processes that are releasing toxic gases a sustainability plan can identify that deficiency in order to apply alternative solution to fix the problem. Once implemented the employees quality of life at work and long term health is going to improve. Another potential improvement that a sustainability plan can provide to the employees is improving the temperature and moisture levels of a facility in order create greater comfort for the