The Model of Work Stress is a model that is also recommended by The Management Standards, and continuously updated and revised by Palmer and Cooper (2003). It explains the relationship between the main stress-related hazards, the symptoms and outcomes.
Qualitative research was conducted on 50 participants taken from a sample of NHS healthcare workers who responded through email and personal interviews. Out of the 60 contacted healthcare workers, 50 responded and answered the questionnaires which became the basis for the Analysis of the Results.
Some of the questions asked in the interview and questionnaire involved ‘harmful errors’ and ‘near misses’; i.e., whether the respondents made the mistakes as a result of work related stress. The answers and suggestions of some of the participants in the survey proved intriguing yet worthy of scrutiny and analysis for possible recommendations and future study.
Work related stress is on the rise in many occupations but mostly upon health workers. Health workers in the NHS do their job round the clock and the impact has resulted into stress, thereby causing illnesses and sicknesses and subsequent early retirement. It is presumed that many succumb to stress, after a day’s work – or the whole week’s work – of caring for the sick, the emergency victims, the aged and the disabled who always give a call.
NHS employees are subjected to a rigorous work; they are out there in the open giving first aid to emergency victims, in hospitals and clinics, providing care and treatment, and even in NHS offices and facilities doing work for health improvement.
Varied reasons were provided by nurses who had left NHS, some of which are lack of career progression, limited professional development, resistance to service improvements, non-family-friendly working patterns, bullying, inflexible and hierarchical management, poor morale, dangerous or inadequate