Moreover, it has a lot to do with the process that can be occurred in post sale scenario, for example, returning of products, claiming warrantees or repairing along with other operations of customer service management.
“design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand, and measuring performance globally”
Different theories/books gave different number of components of supply chain management but the general components remains the same. Those components include: Inventory and forecasting, locations and logistics, marketing, information and communication mediums, product along with its design and development scenario, service and after sale service issues, outsourcing and strategic alliance and lastly the global presence and its issues.
The worker in the logistics are the responsible personnel who have to procure, stores, or distributes the product that are of the demand and preference of for the customers. Also the selection of products is of critical importance. The forecasting and procurement than plays the role in order to figure of the demand of customers. Than the management decides how much to supply by seeing the demand trends and how much to store in order to meet future needs or emergency situations. Logistics management system are the drive of information flow among the partners of process in order to communicate how much to supply when to supply and other essential information.
Management of Supply chain has integral role now a days in almost every industry and its importance increased exponentially when the business is on global scale. Well laid out process of supply chain process can result into impenetrable competitive