It is worth noting that nurses are considered the primary care givers and hence they directly impact on the quality and delivery of services. There are a number of factors that contributed to this problem. There was lack of involvement of nurses in making decisions regarding patients health issues by the physicians and doctors and hence there was no teamwork. According to Chiarella and Mclnnes (2008), "The factors which influence nurses ability to deliver quality patient care are: a multi-disciplinary team approach to patient care delivery, the ability to provide care which satisfies nursing and patient satisfaction, a formula to ensure reasonable workloads, and a work environment which fosters nurse autonomy and control over practice in order to provide safe patient care" (p. 79). These factors were not considered in this institution. The contributions of the nurses towards delivery of services and care were not respected nor considered in the course of treatment by the doctors.
In a bid to make the necessary changes to improve the quality of nursing care, there was the need for involvement of nurses in the provision of care. There was also the need to respect and consider their contributions (Walsh, 2010). Subsequently, there are a number of traits that were necessary in the decision making process to ensure the involvement of nurses. Some of these traits included respect, persuasion abilities, compassion, engagement, collaboration, communication, and supportive traits. Ensuring engagement and collaboration translated to nurses, doctors, and other individuals involved in provision of care working as team and hence quality of care was significantly improved, Other traits such as effective communication, persuasion, and respect were important in communicating the need for change.
Based on the above dilemma, it is imperative to consider whether effective leaders are born or made. Some people believe that they are born while ...
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