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Organizational Behavior - Essay Example

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I would prefer to be a Human Resource Manager (HRM) and take it as a career/profession in my future life. HRMs are known to administer the aspect of managing people which comprises compensation, recruitment, training and several other tasks…
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Organizational Behavior
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?Organizational Behavior Table of Contents Introduction 3 My Personal Leadership Philosophy 3 My Skills /Competencies 4 Process of Achieving Leadership Goals 6 Process to Influence Followers 7 Description of Three Major leadership Attributes 7 Developing and Enhancing of Leadership Skills over the next 4-5 Years 13 Conclusion 21 References 24 Introduction I would prefer to be a Human Resource Manager (HRM) and take it as a career/profession in my future life. HRMs are known to administer the aspect of managing people which comprises compensation, recruitment, training and development, staffing and several other tasks. It is also considered to be the job of a HRM to recruit and hold on to the most skilled and proficient employees to make the organization competitive with respect to attracting potential candidates. In the present competitive and rapidly altering business environment, management of human capital has become critically important to preserve viability of the team. Thus, the HRMs involve a pivotal role in today’s business as people are considered to be the key factor which helps to attain long-run competencies. Organizations can replicate production processes or marketing strategies, but the talent of employees makes an organization unique and differentiates it from other competitors (Society for Human Resource Management, 2012). My Personal Leadership Philosophy The concept of leadership is quite broad and situational. In order to become a successful HRM, I have examined the most vital aspects in me for the reason of mastering leadership. I have realized that leadership is not about having subordinates, it is not a mere title and it cannot be accomplished by mechanically following few ideologies but rather leadership means to have the nerve for making the appropriate choices. Leadership is empowering the subordinates to pursue a shared objective of accomplishing a positive and long-term influence. My leadership philosophy has been formed with the help of several aspects. The first aspect is self-understanding. I believe that without self-understanding, one cannot successfully accomplish leadership qualities. The rarest form of leadership is believed to depend on relationship. One of the most significant activities conducted by me for the reason of developing my personal form of leadership is identification of the core worth. Probably, the most critical aspect to become an operative leader is to define and realize the core values of the organization or the team so that shared objectives can be created and a culture to promote coordination as well as competition can be developed. Based on these philosophical guidelines, I shall determine my core values as self-understanding, honesty and respect, passion, growth and learning as well as communication skills which I expect to assist me in facilitating the attainment of organizational goals and objectives. My Skills /Competencies Self-understanding: It is believed that one cannot accomplish leadership qualities without self-understanding which signifies the realization of his/her strengths and weaknesses. Once this understanding is gained, decisions need to be made in accordance with the individual principles. It is in this context that a genuine leader is believed to remain true to every concerned person. Genuineness in this sense denotes reliability in behavior and decisions along with the appropriate level of sincerity towards the subordinates. Honesty and Respect: Honesty has great significance in life and helps to control actions which are ethical and well-justified. I regard honesty to be one of the vital values in my life. It sets a particular framework based on which a leader makes all decisions. Without honesty, there would be no inspiration to follow other morals. According to my experience in the HRM division, the other imperative factor measured to be essential for leadership is ethical practice. The factor of ethical practice is one of the efficient and effective aspects of leadership in order to make appropriate decisions. It provides the benefit of identifying the right decision for the workforce in order to accomplish various business goals. Passion & Goal Oriented: A great passion towards the objectives is considered to be profoundly necessary for a leader in order to make decisions or accomplishing any task which shall be beneficial for the organizational interests and also for the team members’ benefits. However, I also believe, higher degree of passion in a leader can highly motivate the workforce with willingness during various difficult circumstances and proves to be exceedingly beneficial for the followers in terms of carrying out through various functions within the workplace. Growth and Learning: Pursuing an effective form of growth as well as continuous learning is also an important aspect of my personal leadership philosophy. In relation to this context I think that the leaders must seek for growth in various circumstances and he/she should be engaged with learning about the altering business environment of the international markets. This concept could be beneficial for the leader in terms of preparing him/her according to the growing opportunities which could facilitate higher growth Communication Skills: Communication skills can be identified as one of the most effective attributes that a leader needs to possess. According to my philosophical approach, a leader should also be focused on developing communication skills both in the internal and external environment of the organization. Process of Achieving Leadership Goals In order to reach the determined goals, the process of my leadership strategy will be focused on maintaining an effective self-understanding of each tasks and responsibilities in order to motivate work groups towards the organizational objectives. It is fundamentally because, self-understanding involves various aspects to make decisions regarding motivating work groups and develop working environment within the organization. Moreover, it is also important for a leader to maintain his/her honesty level in order to make any decision or directing subordinates towards their perspective roles and responsibilities in an ethically sound manner deciphering a cooperative attitude. Furthermore, passion and goal oriented attributes of my leadership approach shall also provide greater advantages in order to achieve my goals. Accumulatively, these traits shall help in better understanding of the scenario along with the appropriate identification of personal and interpersonal traits amid the team members which in turn can improve my supervision quality and efficiency of devising strategies. Process to Influence Followers In the context influencing or treating followers, my leadership style will focus to keep them motivated through the deliverance of effective support throughout the process in accordance with the various circumstances faced by the organization. However, the sole intention of my process would be to develop a coordinated relationship within the team and motivate my subordinates efficiently either through positive or through negative motivation. As per my belief, an effective and successful relation with each individual including organizational process as well as their personal interests or ideas can significantly improve their performance within the organization. In order to increase the employee productivity, it is also important for the leader to maintain the level of satisfaction amid the team members owing to their individual roles and bestowed responsibilities providing them with adequate financial as well as psychological support. Hence, the leader must recognize various problems of the workers regarding the process or any other personal interests (Carnegie, 1998). Description of Three Major leadership Attributes Self-understanding Self-understanding is also one of the major attributes of my leadership philosophy. According to my belief and knowledge, the leaders need to possess this attribute in order to perform an efficient role in order to perform the decision making responsibilities owing to the various circumstances witnessed within an organization. It can be identified that self-understanding is a crucial aspect for a leader in order to accomplish the major qualities of leadership. Therefore, self-understanding can also be further recognized as a fundamental attribute for the unconventional leaders in his leadership journey. Self-understanding significantly involves the correctness of self assessment as it directly influences the level or degree of self-awareness possessed by an individual. In this context, an effective and successful leader needs to identify their competencies and limitations as well prior to the recognition of similar traits amid the subordinates within the team or organization. This in turn in quite likely to assist in applying a specific and relevant leadership style towards his/her followers and thus minimize the degree of inefficiency in the strategic execution of the planning devised. It is in this context that the leaders also need to identify their strengths, weaknesses, willingness, propensities as well as the communication and behavioral characteristics before identifying the same traits amid each individual of the team. This shall in turn prove to be highly beneficial to enhance his/her preparedness in reflecting and developing their behavioral concerns (Soaring Eagle Enterprises, Inc, 2012). Moreover, an effective self-understanding ability of a leader can be more beneficial to motivate as well as develop the nature of tasks performed by each individual that are related to the organizational objectives. Correspondingly, it can be identified that the attribute significantly focuses towards understanding and recognizing the various motivational aspects which bases on certain types of elements in order to increase the willingness of the employees and thereby motivate them towards accomplishing their individual goals by simultaneously, securing the organizational interests. The leaders must observe various factors including good wages, career improvement opportunities, good working environmental characteristics, job security attributes, periodic performance appraisals, and benefits through adequate compensations of every individual associated with the organization. With this concern, it can be stated that the leader should also be aware of the employee motivational skills in order to increase the overall productivity of the team and preserve a continuous growth in terms of the ultimate efforts made by the employees with respect to their perspective roles in the organization. Therefore, the leader must have the ability to understand different motivational and leadership skills in order to improve the performance as well as maintain an effective and productive working environment within the organization (Kark & Dijk, 2007). Growth and Learning During my career I have observed different types of skills and abilities that have formed and influenced my perception on building my career as an effective and successful leader. I have learned to gather my knowledge and experience as per my role and responsibilities to be a leader who articulates and evaluates future endeavors by influencing others to contribute towards the achievement of a mutual growth within the organization. The increasing pace of industrialization, the growing manipulation of and advancement of the information and technologies as well as restructuring of business process are significantly forces the marketers to conduct changes within the organizational structure or its way of process. The marketers are seek to implement various changes in order to develop in the productivity, achieving more revenue, following global trend and competitions as well accomplishing more consumer response within the marketplace. With this perspective, it became essential for the leader of the present day to learn the changing face of the global competition in order to accomplish a significant position within the market. Moreover, the growth and learning can also be considered as an important opportunity for a leader in order to implement various strategies according to the increasing pace of the market. Organizational learning is a continuous process for an effective leader through which the leader aware with changing phases of global organizations and implements developed strategy for the workforce in order to increase the level of his leadership quality. In the context of an effective and suitable form of leadership, it can be identified that the leader should increase his/her self learning approaches to acquire the benefits of employee engagement. Moreover, the leader should also need to construct an environment where employees seek to put their ultimate efforts and performances for the organization. The modern organizations are highly implements various transformational model of leadership and execute certain types of motivational talents in order to increase the productivity of their workforces. The employees of the modern business enterprises are facilitated with an extend numbers of incentives including wages, rewards, compensation as well as healthcare benefits by the leaders of the organization. Therefore, the leaders of the organizations should focus to develop various remuneration plans in order to motivate the employees and keep them focused to their respective roles and responsibilities. With this concern, it can be considered that a continuous learning process regarding various aspects of employee benefits as well as different strategic plans in order to enhance the performance of the workforces to their goals and objectives. More significantly, the self learning process can also beneficial for the leaders in order to increase the level of self-awareness as well as self-disciplines that are also important to enhance compliance and productivity of the employees. In addition, the self-learning process of the leader can also be considered as an effective model in terms of develop competences as well as credibility which are also plays an important role for the followers to enhance their productivity and self-enthusiasm towards the organizational goals and objectives. Communication Skills The communication proficiency is one of the core attributes of leadership. According to my understanding, in major instances, it is the effective communication skills of a leader which plays a vital role to determine how efficiently the tasks can be accomplished by the followers within the organization. The leaders are often found to be involved in various types of communication processes in accordance to the different phases of their daily activities. Therefore, it can be stated that communication skills of the leader tends to create a significant effect on his/her leadership approaches. The leader frequently involves communicating with various levels of people within the organization for various purposes, such as periodic organizational meetings, staff meetings, project presentations, performance reviews, interviews as well as telephonic and other interaction activities. Stating precisely, effective communication skills play a vital role for a leader as it builds and simultaneously facilitates better understanding of the situation amid the team members as well as encourage them to follow the leader’s instructions with complete faith for the overall betterment of the organization or the team. Conversely, with the absence of effective interpersonal skills of communication, a leader is quite likely to face inevitable challenges in performing efficiently to provide an effective way for the followers towards achieving their goals and objectives. It is worth mentioning in this regard that the leaders should tend to utilize the full range of communication skills as well as resources in order to restrict hindrances and to build and deliver messages that can motivate, inspire, direct or increase the willingness of his/her subordinates to accomplish their roles. The leadership communication styles can be categorized into three major categories such as Core Communication, Managerial Communication as well as Corporate Communication (Barrett, 2006). Core Communication: Core communication can be considered as the communication strategy of a leader performed both in the internal and external environment of the organization. The leaders need to develop the communication skills according to the environmental situations taking into concern the various identified influencing factors. Managerial Communication: Managerial communication can also be regarded as an important skill for the leaders who are significantly involved with managing people associated with a particular organization, i.e. focusing in the internal business environment. The ideology of managerial communication has often been performed by following three broad types of methods such as, individual interactions, group communications as well as broad organizational conferences. The managerial communication is a crucial part for a leader to establish shared values and a culture of coordination within the organization as it involves interpersonal communication activities rendering due significance towards developing an effective understanding of the cross-cultural variations among the groups or individuals within the organization. Corporate Communication: Corporate communication is one of the major aspects identified to be intensely connected with the leadership skills that individuals should possess within the organization. Corporate communication involves expansion of the managerial communication addressing a wider community including both internal and external stakeholders of the organization owing to which the significance of such process increases substantially. Developing and Enhancing of Leadership Skills over the next 4-5 Years Growth and Learning It is essential for leaders to become a life-long learner, if they desire to remain viable and effective in a dynamic business environment. It is equally important that leaders not only focus on their personal development but they also provide an environment where their subordinates hold personal growth as well. Hence, the leaders must develop an attitude of life–long learning. The global culture and business model changes very often, in such circumstances it becomes essential for leaders to acquaint themselves with cross cultural aspects of the global business. According to my belief and understanding, I often argue that leadership is for everyone. It is only that every individual has to learn the process of engaging with effective leadership traits and scope to apply those attributes efficiently. However, I also strongly feel that no one is born as a leadership expert; every individual has to learn and develop skills in order to be an efficient leader. This can be argued on the basis of the very famous quote that “Leaders are made, not born”. Correspondingly, the foremost thing an efficient leader has to learn or realize is certainly the feeling of togetherness. An efficient leader views his team or followers as a single unit with shared and interlinked interests, rather than classifying the individuals as isolated players within the team. I strongly believe that an individual cannot grow unless he/she acquires adequate knowledge of the business and management principles. An individual should have clear and transparent knowledge about his/her duties and responsibilities which are quite common and expected in the case of an effective leader. It can be therefore proclaimed necessity that an individual craving to be an efficient leader should learn and acquaint him/her with the universally accepted business and management principles. In this regard, I would like to focus on the issue that organization comprises of one or more than one groups comprising of individuals who possess differing personal traits but needs to possess a shared vision under the guidance of efficient leader(s) (Raelin, 2006). Nonetheless, not all the people are alike in an organization with one another. Different individuals working for the accomplishment of organizational goals are expected to have differing views, attitudes and cultures which might cause negative impacts over the organizational performance at large and thus, it needs to be guided efficiently so that conflicts can be avoided and the skills can be used in an efficient manner. Meanwhile, an efficient leader should have adequate knowledge regarding the effective management of varied perceptions, beliefs and values persisting within the team and accordingly channelize their best endeavors towards the achievement of the organizational goals. Such quality to effectively managing the followers’ attitude cannot be developed in a fortnight. It will require an individual to acquire and develop skills that shall help him/her to understand the behavioral differences of the subordinates (Raelin, 2006). The global business is expanding at much greater pace than it was ever before. This has resulted in an increased interaction with different cultures prevailing in different host countries of an organization. Therefore, those leaders possessing adequate knowledge and a comprehensive understanding relating to only home culture and business environment can find it too challenging to survive and grow in the present business world which is growing with immense rapidity by disregarding socio-political or economic barriers in the international context. The demand for cross cultural knowledge has also increased in recent times and has become an essential component of every successful business organization. It is in this context that it has become essential for an individual to explore the various cultures with an in-depth and analytical perspective to attain global success and growth. In order to exploit the best opportunities of the global business, an individual therefore needs to engage him/her into cross-culture learning processes and experiences (Raelin, 2006). It is important for an individual to review personal capabilities in order to identify the areas of leadership that should be focused on while striving for developing leadership qualities. While an individual undertakes the responsibilities bestowed on a leader under certain circumstances, he/she should generate learning from the interaction taking place on interpersonal or even inter-organizational fronts influenced by their engagement in the solution of real time work problems. These learning can be further applied by the potential leader when confronted with similar situations in future with due concern to the cross-cultural attributes (Raelin, 2006). It is worth mentioning in this context that a potential individual can acquaint oneself with necessary leadership knowledge and skills through independent centres including colleges, universities, corporate training departments and training companies. In the present scenario, E-learning has often be characterised to provide an efficient means of learning and growth with minimum costs and time involved in acquiring leadership skills and knowledge. In the current day phenomenon of 21st century, apprenticeship facilities are also available at different levels within an organisation that helps an individual to practice in more realistic environment and attain necessary leadership skills and growth under the supervision of an already proven and highly skilled leader (Department for Business, Innovation and Skills, 2012). Communication Skills Especially in the case of HRMs, an efficient leader should possess the art of effective communication. It is through an effective communication that leaders are able to communicate with their subordinates channelizing the feel of commitment, effort and competition amid his/her followers. Therefore, it can be argued that effective communication skills are pivotal requirements for successful accomplishment of the organizational goals when discussing the roles of an effective leader. It enables the leader to foster and develop understanding as well as faith within the team or within the organization at large that inspires other personnel to follow him/her towards the accomplishment of the common goal. It is therefore stated that without effective communication skills, one cannot be an effective leader. I rather believe that it is an effective communication practice performed by an individual that leads him/her to be an efficient, leader. It is through the virtues of communicating effectively that leaders can improve his/her abilities to channelize the combined efforts of different individuals more efficiently. Essentially, the traditional understanding of communication indicates towards the transmission of meaning concerning a particular issue from one person to another, either verbally or non-verbally that assists leaders to get the assigned task completed by their subordinates in a coordinated and scientific manner (Barrett, 2006). The basic communication requirements for an efficient leader include ability to write documents, compose e-mails and proposals along with organizing meetings where the operational process and relevant issues must be discussed to effective spread the organizational values amid the members. An individual willing to be an efficient leader should be able to write and speak the language clearly and correctly demanded by an organizational culture. Moreover, leaders should be able to efficiently deliver oral presentation to his/her followers. An effective leadership skill is a source that guides, inspires and motivates followers to contribute their best efforts towards achieving organizational goals. An individual who is willing to become a potential and reliable leader should also attempt to develop his/her listening power. To be precise, he/she should practice a habit of listening carefully what the other person says or wants to communicate which shall reduce the chances of conflicts and increase the degree of coordination amid the team. Another vital aspect of developing effective communication skills include a better command over the language required to be communicated in an organization. An individual striving to be an efficient leader should prepare him/her with an ability to fluently speak the language used so as to communicate messages within an organization. It should also be considered that speaking fluently is not only the basic requirement of effective communication, but speaking in a language which must coincide with strong tone and marvelous facial expressions shall also prove beneficial in motivating and inspiring the subordinates creating a significant and long-lasting impact on their performance level. A leader must be cautious about every single message that they want to communicate to his/her followers. The misunderstanding of any message conveyed to the subordinates by their leaders is quite likely to cause deviation of perceptions and efforts deciphered by the followers from the accomplishment of organizational goals. Such misunderstandings may further violate the trust of followers from their leaders creating a culture of limited or no coordination and declining productivity (National Preparedness Directorate, 2005). Hence, a leader should also possess adequate understanding of non-verbal communication procedure and its significance as well with concern to the issue of motivating the subordinates. With reference to the probable challenges of effective communication and its significance, it can be stated that an individual should use gestures along with his/her spoken words while verbally conveying any vital messages. One of its advantages can be identified as it shall assist the listeners in retaining the conveyed information for longer period of time. While communicating, I also learned that leaders should always make eye contacts with their listeners avoiding the usage of jargon and acronyms that might make the information complex and ambiguous to be interpreted accurately. An efficient leader should also encourage the feedback system from his/her subordinates considering feedbacks as the most significant facet of the entire communication process which determines the efficiency of the actions by a large extent. It is in this concern that leaders should accept both positive and negative feedbacks and strive to chalk out negative impacts fairly. Leaders in today’s unconventional era should also depict genuine interests and sincerity while communicating with subordinates. They should also strive to obtain spontaneous feedbacks from subordinates. Moreover, it is important to seek views from the subordinates showing respect to their point of views as well as considering their views cautiously before reaching to any conclusion (Ali, 2009). With due consideration to my enduring experiences, I have found that leadership attributes are deemed to be the major competencies of any individual in order to build a productive team, appropriately understanding the conditions of each subordinates. According to my knowledge, the leader must possess certain abilities to communicate and to motivate, his/her followers. Moreover, the major responsibility of the leader should also encompass the capability of understanding the attitude and behaviors of the workers at different levels and encouraging them to offer superior performances. It is worth mentioning in this regard that the unconventional management philosophy states all the organizational participants who are responsible for decision making should possess leadership traits so as to control the managerial operations with efficiency and gain momentum in attaining the desired objectives. However, the role of HRMs has often been considered with immense significance; comparatively more than the roles of finance or marketing managers, majorly owing to the fact that HRMs are entitled to regularly interact and monitor the team members acquiring the scope of creating a direct influence on them. Thus, the leadership traits of a HRM can be signified as quite vital in order to deliver organizational growth and sustainability through effective team management (Ali, 2009). Conclusion According to the increasing pace of global competitiveness, it is considered to be one of the major roles of a leader to achieve the defined objectives related to building and managing an effective workforce as well as increasing the overall productivity and business performance. These objectives can be accomplished by the leader with an effective practice of communication, motivation as well as team building skills. The exceptional legacy of a leader is the formation of a valued establishment which is eventually guided by his/her assistance (Kouzes & Posner, 2007). HRM can be therefore considered as an important department within an organization which is responsible for acquiring a pool of talented personnel for accomplishing organizational objectives through empowerment of individuals associated with the entire process. In order to discharge the role of an efficient and effective HRM, it needs to be considered that the manager possesses the necessary qualities of a successful leadership. However, all the individuals forming an organization are certainly dissimilar possessing differing perceptions and values. Differences among the employees or the individuals are often examined to exist due to diverse cultural philosophies. These cultural differences are often related with the gaps persisting within individual values and beliefs possessed by the employees within an organization. They may not behave similarly in all the instances which shall further tend to raise cultural clashes among the employees. Hence, an efficient leader can be signified as quite essential in today’s organizational environment, as he/she can effectively manage the behavioral differences existing among the employees and channelize their efforts in a worthy direction. As per my understanding, no other factor of production can be best utilized, unless an organization possesses a skilled and dedicated workforce which can be obtained with the assistance of effective leadership. At the same time, a leader is required to possess some essential skills and competencies that isolate him/her from other employees. For instance, a true leader must have the core qualities of genuineness, honesty, passion, hard working and loyalty apart from the key traits of self-understanding, goal orientation, growth and learning abilities and communication skills. Thus, it can be affirmed that an efficient leader has greater territory for his/her operation than the other employees. A good leader often perceives the circumstances and challenges differently and exploits every single opportunity for the benefit of the organization. Correspondingly, a true leader must reflect genuineness in his/her decision making process and strive to follow participative style of leadership. However, from an in-depth perspective, it can be argued that a leader must be honest and dedicated towards his/her work which needs to be further channelized amid the team members and therefore contribute towards the development of an efficient workforce. Generally, leaders and other employees are often confronted with challenging circumstances during the course of achieving the organizational objectives. In such circumstances, employees may tend to suffer from low motivation. In such cases, a passionate leader is expected to guide and lead the team by continuously striving to boost their morale and inspire them to face the challenges bravely and effectively. Furthermore, a passionate leader motivates employees to contribute best to the organization considering the workforce as an essential asset. An efficient leader must also not be afraid from hard working owing to the fact that in the business environment of the 21st century context, leaders need to face continuous challenges from various fronts which in turn becomes quite likely to affect the overall organizational performance. Contextually, a leader must intend to set an example to the other employees of the organization. Most of the employees perceives their leader as a role model and enjoys when guided by him/her. It is also the responsibility of a leader to recognize the achievement of the employees’ and appreciate them for their hard work. Effective communication is another essence for effectual leadership in today’s environment, as without proper communication, attainment of organizational goals shall become highly challenging and even near to impossible. A leader should therefore clearly communicate messages that could be best understood by the employees in the course of accomplishing the determined goals with the assistance of shared values and vision. Conclusively, it can be stated that effective leadership is the fundamental requirement in today’s complex and dynamic business situation. References Ali, A., 2009. The Role of Leadership in Human Resource Management a Comparative Study of Specific Public and Private Sectors. Journal of Management and Social Sciences, Vol. 5, No. 2, pp. 180-194. Barrett, D. J., 2006. Leadership Communication: A Communication Approach for Senior-Level Managers. Handbook of Business Strategy Emerald Group Publishing, pp. 385-390. Brighouse, T., No Date. National College for School Leadership. Passionate Leadership. [Online] Available at: http://www.nationalcollege.org.uk/media/889/36/passionate-leadership.pdf [Accessed October 02, 2012]. Bydall, M. O. & Lambert, S., 2012. Executive Outlook. Are Your Leaders Two Years Ahead? [Online] Available at: http://www.kornferryinstitute.com/sites/all/files//documents/briefings-magazine-download/Are%20your%20leaders%20two%20years%20ahead%3F%20.pdf [Accessed October 02, 2012]. Carnegie, D., 1998. How to Win Friends and Influence People. Simon and Schuster Davis, B. & Brighouse, T., 2008. Passionate Leadership in Education. SAGE. Department for Business, Innovation and Skills, 2012. Annex 2: a guide to leadership & management qualifications. Leadership & Management in the UK - The Key to Sustainable Growth, pp. 2-57. Forster, N., 2009. Maximum Performance: A Practical Guide to Leading and Managing People at Work. Maximum Performance. Kark, R. & Dijk, D. V., 2007. Motivation to Lead, Motivation to Follow: The Role of the Self-Regulatory Focus in Leadership. Academy of Management Review, Vol. 32, No. 2, pp.500-528. Kouzes, J. M. & Posner, B. Z., 2007. The Leadership Challenge, Fourth Edition. John Wiley & Sons, Inc. McFarlane, D. A., 2011. Impressed and Inspired: Encountering Genuine Leadership with Dr. Barry Posner and Dr. Agueda Ogazon. e-Journal of Organizational Learning and Leadership Vol. 9, No. 2, pp. 26-48. National Preparedness Directorate, 2005. Basic Communication Skills. Effective Communication. [Online] Available at: http://training.fema.gov/emiweb/downloads/is242.pdf [Accessed October 11, 2012]. Raelin, J., 2006. Does Action Learning Promote Collaborative Leadership? Academy of Management Learning & Education, vol. 5 no.2, pp. 152–168. Shaw, D. E., 2004. Genuineness: An Overlooked Element of Inviting Behavior. Journal of Invitational Theory and Practice, Vol. 10, pp. 47-51. Soaring Eagle Enterprises, Inc., 2012. Leadership Excellence - Leadership Style and Self Awareness. Seminar Descriptions. [Online] Available at: http://www.soaringeagleent.com/SeminarDescriptions/lsstyle.htm [Accessed October 02, 2012]. Society for Human Resource Management, 2012. Careers in Human Resource Management. Student Programs. [Online] Available at: http://www.shrm.org/Communities/StudentPrograms/Pages/careersinHRM.aspx [Accessed October 02, 2012]. Sonnentag, S. & et. al., 1994. Goal Orientation of the Team Leaders: Its Effective on Performance and Group Interaction in Software Development Projects. European Work and Organisational Psychologist, Vol. 4, No. 2, pp.153-168. Read More
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