Manager Interview Activity - Essay Example

- Rewarding tasks are interacting with guests that come in and meeting interesting people from all over the world. Most challenging is continuing to make sure the hotel continues to abide by the corporate franchise rules and regulations. People from corporate office will sometimes pop in for a night’s stay just to ensure everything is running smoothly and it can be tough on your nerves. More flexibility and time with family but most be available in emergency. -An open door policy with her employees.

Everyone must know their tasks but then she has to sometimes delegate other people to do other jobs too in case someone calls in sick. She also said it’s important for everyone to know each other’s roles and to let them communicate in case they have schedule conflicts. Must be friendly and courteous to guests and must also reiterate to someone if a mistake is made or a problem needs solved. Holding quarterly staff meetings and sometimes meetings that are urgent just to identify a problem and discuss the solution of how it is going to work.

Everyone from the housekeepers to the maintenance people and desk clerks know how to do each other’s jobs in case someone needs to fill in. - Getting attached to employees since it is a small branch and trying to find ways not to make them angry enough to quit. Halting any office gossip is also hard. Scheduling can be difficult. Not everyone is set but she remains flexible. -Be strong, friendly and respectful. Always look to bosses above you for help. Make sure you know the roles of others and are prepared to be motivated and also have to take responsibility for the whole branch.

Any mistake made by an employee under her supervision reflects on her. When they mess up she gets called upon by people higher up. I was surprised to find out the manager was actually not formally educated and just had a high school diploma. When I discussed