Katzs Business Strategy - Case Study Example

Katz’s Business StrategyKatz, Sapper & Miller, the largest Indiana based CPA and consulting firm is such a great company, because it has been able to look into the business of others in a way that meets their needs variously. Katz, Sapper & Miller have obtained an edge over similar businesses in that, it has managed to develop a knowledge edge in a variety of industries, which include Construction, Emerging Business, Healthcare, Hospitality, Manufacturing, Professional Services and Real Estate, allowing it to attract many customers, since it can serve them all (Bill, n.d.).

Further the Firms 6 mission strategies ensures that the company remains innovative to cater for the emerging needs of the customers, while also being readily accessible to help the businesses whenever they need the company’s help (Katz, Sapper & Miller, n.d.). Katz’s business strategy: “Don’t just have clients; have partners for life” means that businesses are treated as relationship partners, since they are treated in a way that makes them feel valued by the company.Question 2Katz, Sapper & Miller ensure superior customer service and client satisfaction through looking into the factors that are affecting their clients businesses, beyond just the accounting information, and helping such businesses come up with strategies for addressing such issues.

They offer superior customer service by helping the clients business understand the likely problems it could face in advance, and thus prevent such problems from occurring (Ananth, n.d.). The company is interested in the success of the businesses it serves, and operates on the basis of integrity, thus serving its customers well.Question 3The managing partner ensures that there is a strict adherence to the federal regulatory and ethical requirements, through ensuring that the employees stick to the company’s code of conduct and the rules guiding the accounting, audit and tax operations, which are in line with the federal regulatory requirements (Bill, n.d.).

Any differences in opinions or any impasse that might occur between clients and company consultants are addressed through negotiations, which ensure that an agreeable conclusion is reached by the parties involved. Question 4 The management process of KSM, to attract high level employees, entails a rigorous recruitment process that sifts the most talented, motivated and visionary employees, who are capable of steering the vision of the company ahead. Therefore, integrity, hard work, excellent communication skills, industriousness and change-oriented employees are sought by the company.

The company highly invests in its employees through remuneration and training, while tapping the talent of the interns through investing on them just as if they were its permanent employees. Question 5The accounting, audit and tax marketplace is very competitive, thus requiring practitioners who are committed to achieve success through applying integrity, hard work, excellent communication skills, and industriousness. These characteristics allows the practitioners to relate well with their customers, while offering them services beyond the field of accounting, which allows the clients to prepare for the possible occurrences, and thus avoid problems that might cause business failure (Ananth, n.d.).

Katz is such one figure of success in the field, since he has the experience of working with different industries, and thus understands how they operate and their possible challenges, more than anyone else in the accounting, audit and tax marketplace. Works CitedAnanth, Iyer. Katz, Sapper & Miller Certified Public Accountants: 2009 Gear & Fulcrum Indiana Manufacturing Performance and Practice Review. Purdue University: West Lafayette, 2008Bill, Leach. New approaches strengthen “Best Places to Work” status.

First Person, Inc, 2013. Katz, Sapper & Miller: Accounting Case Study Background.