This process helps in cultivating a high sense of consumer loyalty of the people towards the concern. However it is found that of late the work pressures have risen to a great extent owing to the complexity of the projects taken and the enhancement of the consumer base of the concern. The engineers often complain of getting delayed in their operational pursuits for needing to fill up a manual timesheets from the different consumers to which they render services. Owing to the need for filling in manual timesheets the engineers often get delayed in being able to serve other consumers in the region. Thus their steadily arose the need for innovating the current manual process to make it electronic. This would help in enhancing the customer servicing activity of the company and in motivating the internal people to work in an innovated atmosphere. The Birth of the New Idea The management team of the company continually worked to render innovation in the existing operational process of management of manual timesheets. To render innovation in the business process the team worked to align the capability of the staff along with the available resources to help built innovative systems. The management team has focused in aligning the professional capability of the technical base of the organization to help construct an electronic commerce application which would reach a larger consumer base via the iPads. However to counter the process of innovation in a successful manner the company management has helped aside a large pool of funds to help in the enhancement of the infrastructural base (Kim and Mauborgne, 2000, p.137). The innovation team of the concern would help in the construction of an electronic data sheet which would be transmitted to the consumer through the help of iPads. This innovation rendered to the process would help the consumers get timely notifications of the work performed by the engineers following which invoices would be dispatched to them. In the process of rendering the process innovation the company is required to estimate the turnover of the same in terms of the investment rendered. Moreover the birth of the new idea can be effectively transmitted along the employee base through proper training modules (Hamel, 2006, p.77). This function helps in the steady adoption of the innovation rendered. The generation of the new idea also helps in the enhancement of the value-chain process of the organization where the concern can deliver enhanced services in a much faster manner (Timmons, 2009, p.196). The company management also incorporates the view of the different stakeholders to the innovation rendered to the business process to help enhance the continuity of the same. Management of the Process Innovation The management of the innovation rendered to the existing business process through the designing of electronic commerce application that would function through the iPads is conducted by the company through continuous research and development functions. The research and development activities in Wendicon Technologies Limited would be carried out by the joint collaboration of internal professional and technical teams and also with the help of other outside professionals. Gaining the
Strategic Business Leadership Contents Contents 2 Part A 3 About the Company 3 The Birth of the New Idea 3 Management of the Process Innovation 4 Part B 5 Identification and Determination of the Project 5 Symptoms of Success for the Project Undertaken 6 Strategic Optimization of People, Process and Innovation 8 Strategic Advantages of the Innovative Business Process 9 References 10 Part A About the Company Wendicon Technologies Limited based in United States helps in serving a large number of consumers through the professional expertise of its engineers…
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