The essay "Business Operations" talks about the businesses operations in general by the example of Brazelia Med Spa company. The paper also analyzes what skills the effective manager should possess.
Brazelia Med Spa is a B2C (Business to Customer) business with products and services ranging from medical, Intravenous nutrition, medical aesthetic, massage therapy, weight management, aesthetic, body care, chronic pain sports injury, and labs. There are also a number of procedures conducted in this institution such as intravenous nutrition therapy, Botox/Dysport and dermal fillers, weight management, and hormone replacement therapy. There are other Spas in Florida that compete with Brazelia in offering these services.
Brazelia is a for-profit institution that has been open to the public since the year 2007 and hence has a strong customer base. This institution's mission is "to bring family's health to an optimal and harmonious balance". During my internship, I worked at the reception, insurance department, and financial department. My roles and responsibilities included organizing patients' applications alphabetically, filling out patients' information such as name, cell number, date of birth, and email address in a sheet, and putting all the important patients' details in the system. It was also my duty to ensure that all patients' confirmed their appointments. And it is worth noting that managers face many challenges blending knowledge, skills, ambitions, and expertise of a diverse group of employees. ...