This research is being carried out to evaluate and present a chronological plan on how the management development programme will be piloted in order to best equip the new Globalink store managers with adept knowledge of management…
This paper illustrates that high-quality management at the Globalink computer retail stores will thereby mean better performance, and hence the success of the entire company. In businesses and organizations, management refers to the functions that serve to coordinate the efforts by employees in order to accomplish the organizational goals and objectives through effective and efficient utilization of the scarcely available resources. According to Stephen, management can be defined, explored or divided into diverse components depending on its roles. These elements (roles of management) include planning, staffing, organizing, controlling, leading, directing and motivating. In order to become effective and efficient managers, the newly upcoming Globalink retail managers must thereby be equipped with the knowledge and skills in such undertakings for the accomplishment of goals and success of the organization. Since a business is a system within which management endeavors to create the architecture for the production system, the roles of new managers in organizational design will be central and hence they must be able to understand their general responsibilities within the Glabalink organization. This proposal thereby presents a chronological plan on how the management development programme will be piloted in order to best equip the new Globalink store managers with adept knowledge of management. Globalink Organisation is an organization that offers computer accessories but majors in computing solutions and services such as networking of home PCs and corporate networking solutions. For about a decade, the company has been operating majorly as an online organization, offering computer networking solutions and other related services. Nonetheless, for the past few years, the company has been restructuring, opening a number of chains or retail stores within Europe, and is currently spreading its roots into other continents such as America and Asia. Research by the company’s customer service department revealed that both home and organizational PC customers demanded some retail and physical interactions with the company’s service providers. This necessitated a physical evidence of the company’s relationship with its customer rather than the on-going online customer assistance. ...
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