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Managing people in the work environment - Essay Example

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Managing people in the work environment

Organisational researches reflect that employees would be most open to learning during the initial stages of their job. Since induction would produce valuable impacts on the work area, managers must design a well structured induction program. This paper will analyse various contributions that induction makes to tourism, events, or consumer-focused organisations in UK. Benefits of induction to tourism Tourism as a fast growing industry has become the major source of revenue for many developing countries. There are two trends emerging in tourism recently; people visiting hill stations, seashores and historical places of domestic land; and people travel abroad to enjoy the beauty of foreign destinations. The tourism policy focuses on the supply of adequate facilities to accommodate and entertain the visitors. It is obvious that an individual would not get a good touring experience unless he/she is provided with the service of an efficient tourist guide. In other words, employees working in the tourism sector must be skilled and efficient in order to give a memorable touring experience to clients. By considering the emerging scope of tourism sector, more and more employees are recruited presently. At this juncture, a well designed induction program would promote effective communication between the manager and employees since the very beginning. It is important for employees in the tourism sector to be aware of the mental perceptions of the customers as they are to deal with people from different regions and cultures. According to Kusluvan (2003, p. 79), a good induction programme may largely increase the scope of tourism sector which in turn would serve the economic interests of the nation as a whole. Similarly, the induction may also help the industry to meet the increasing employee requirements. To illustrate, since induction programme assists employees to quickly assimilate with the organisation, they become able to bear organisational responsibilities within a shorter period of time. As a result, organisations’ employee training and development processes become comparatively cost effective. Benefits of induction to consumer-focused organisations in UK It has been identified that the concept of induction offers far reaching benefits to consumer-focused organisations in UK. A consumer focused organisation provides exceptional services to its customers and it is often recognized as an entity that incorporates customer-focused behaviors into its daily operations. ‘First Direct’ is an example of customer-focused organisation in UK, which provides flexible services to its customers. Any organisation can turn into a customer-focused organisation by restructuring its policies and practices. Since the organisations in UK have access to a large group of potential consumers, they can make considerable changes in profitability by applying effective strategies that may improve overall organisational performance. As everyone knows, the quality of worksite environment plays a vital role in determining the efficacy of organisational performance. In order to improve the quality of the workplace atmosphere, it is necessary to meet the employees’ worksite interests effectively. A well planned induction program would not only meet this objective but also add to organisational value. It is important to make a new employee feel at home as the first step in the process of integrating him/her into the workplace. Obviously, a new staff would ...Show more


Contribution that induction makes to tourism, events or consumer- focused organisations in the UK Introduction The term ‘workplace induction’ refers to an organization’s strategy to incorporate a new employee into the work environment as quickly as possible by providing him necessary information, resources, and motivation…
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