Memo and Letter - Essay Example

TELS 3363 FINAL EXAM ESSAY of 2) 3 May Luke Harrington 921 Daisy Lane Churchill, MO 61516 Incorrect Refund Query Dear Mr. Harrington, We regret to inform you that we will not be issuing you with a refund of $1,200. While Fields Landscaping deeply sympathizes with your situation, may we remind you that we warned you about this potential problem when you first bought the Douglas Fir trees two years ago? You are correct when you say that our guarantee covers three years, but this case is an exception.

At the time, we advised that planting Douglas Fir trees in a wet, marshy area would not be appropriate. Our suggestion was that your Douglas Firs were planted in an area with well-drained soil. Since you did not listen to our expert advice, there is nothing that we can do for you on this matter. If it is your wish to still plant trees in this particular wet area, it would be better if you planted balsam first there. Admittedly balsam needles are significantly darker than the Douglas Firs’, but the shape of both trees would still fit in with your tree line.

If you have any more concerns or queries at all, then please get in touch with our customer service department and we will be more than willing to help you. Once again, we understand what you are going through but we just can’t be of assistance at this particular time. Yours SincerelyESSAY 2 (of 2)MEMOTO: Kelly MooreFROM: DATE: 3 May 2012SUBJECT: Analysis of Raymond Manning’s ApplicationI am writing this memo to you to analyze Raymond Manning’s application for a crushing and grinding manager’s position at Durango Chemical Corporation.

In my opinion, the application letter is convincing and provides many reasons why he should get the job, although it could be structured better to improve his chances of getting the job. Raymond has set up the heading of the letter in the right format because the letter is addressed to the corporation and includes location details. This is fairly standard procedure. However, Raymond also uses a regular and much-used greeting, “To Whom It May Concern.” While this is an appropriate many to address a letter to someone in a formal business setting, the letter could be much more personable if it was actually addressed to the person who is going to read the letter.

It would not be too difficult to find out who is in charge of appointing someone for the role. In fact, the person’s name and position is probably stated in the job advertisement that Raymond read in the newspaper. If it was not, then he could have done some research and found the appropriate name. Employers generally prefer to be addressed directly rather than just having a generic greeting. The first line of the letter is good because it gets straight to the point. Employers often do not have much time to read application letters, so cutting out long and boring introductions immediately makes an impact on the employer.

After this, Raymond clearly states his intentions by admitting that he is still in college but would like to fill the position once his semester finishes. Once again, this leaves the employer in no doubt about Raymond’s request. The next few sentences are spent explaining how Raymond qualifies for the job and what his previous work experiences have been like. At the end of his letter, Raymond correctly thanks the reader and directs them to his address on the back of the envelope. All of this is standard business format.

One area where Raymond could have improved was the spacing of the information. At present, the whole letter is contained in one big paragraph. To make it easier for the reader, Raymond should have broken it down into an introduction, body text, and conclusion. Despite these formatting issues, Raymond has stated his case in a professional and detailed manner, and he has a strong chance of getting the job.