Having been a frequent customer to the store, I highly trusted your services and I never bothered to supervise the process. Kindly visualize the astonishment and disgust when I unwrapped the item at home and seen an exclusively different phone from the one I selected. Even though it is also a Nokia Lumia phone, the battery life is poor. Besides, it is of inferior quality and should be cheaper. I envisioned a quality phone that would make my brothers digital life amazing. Instead, it is worse than before.
Later, I decided to call your customer support department. Shockingly, they put me on hold for so long. After which, an attendant handled me in an unprofessional way. He kept on interjecting me through the conversation and was rather