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The Balanced Scorecard (BSC) method of Lloyds TSB Bank
Finance & Accounting
Pages 11 (2761 words)
Organisational Balanced Scorecard Report Abstract or Summary The paper describes the Balanced Scorecard (BSC) method of Lloyds TSB Bank. Balanced Scorecard is used widely in organisations for measuring the performance from different perspectives. The paper will discuss the four perspectives of balanced scorecard method for Lloyds…
Table of Contents Methodology 4 Results or Findings 5 Vision of Lloyds TSB Bank 9 Strategies of Lloyds TSB Bank 9 Organisational Values 9 Balanced Scorecard Application in Lloyds TSB Bank 10 Analysis and Discussion 14 Benefits of Introducing BSC into Lloyds Bank TSB 21 Drawbacks of Introducing BSC into Lloyds Bank TSB 23 Software Implementation of BSC 24 Conclusion 25 Recommendations 26 References 27 Bibliography 31 Appendices: KPI Formulas 33 Introduction The objective of the paper is to describe about the Balanced Scorecard (BSC) framework in relation to its implementation in the Lloyds TSB Bank, headquartered in the UK. The reason for choosing the organisation is that the company uses balance scorecard method for calculating and managing the performance of employees (Lloyds TSB Group plc, 2012). The paper will also attempt to evaluate several aspects of BSC in relation to Lloyds with the purpose to recognise how the implementation of BSC would help to measure the performance of the bank. Also the paper will aim at identifying the different drawbacks relating to BSC. Stating precisely, the determined objectives of the paper are to recognise different aspects of BSC and the major Key Performance Indicators (KPIs) of Lloyds. ...
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