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AS Unit F911- Communication in care settings
Finance & Accounting
Pages 4 (1004 words)
<Student Name> Theories in Communications within Senior Care Settings Case Study Overview: The Oaks (Adult) Care Center Steve is a care assistant at The Oaks Care Center. Each day between 40 and 50 older adults attend the day center. The clients’ ages tend to be over 65 years of age.
Information will be included about the effects of appropriate and inappropriate communication. Two communication theories can provide alternatives for care workers regarding the effects of communications between care center service users and the care workers. The communications theories are the functional approach and the meaning-centered approach as presented by Shockley-Zalabek (2002). The functional approach is a more linear perspective and follows messages through the process of communications being passed from one source or person to another. Communication is established; it defines the relationship; assists in setting the relationship goals; and is then the process whereby the activities are carried out. The functional approach is a repetitive pattern that becomes routine. The center is a complex web of various communications, which makes the functional perspective appealing for many care givers and service users. Without the structure of a schedule of activities, a newsletter, and an activity leader directing a member as to what may be next on the agenda; some clients may sit and do absolutely nothing. On the other hand, some of the more physically and mentally independent clients may resent too much structure. ...
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