Job Diary at an Insurance Company - Term Paper Example

Job Diary Week # 1 Monday: Morning It is the first day of my internship in the Internal Auditing Department at an insurance company. I feel both anxious and nervous because of the experience I am going to have. Creating a good impression is what is ringing in my mind, so I have to keep time and be punctual on the first day of my internship. I arrive at the company before 8.00 am and check in with the secretary to the human resource manager. She confirms my appointment and sends me straight to the manager’s office. We have a lengthy talk with the manager who tells me all about the company’s mission and vision statements. We break for lunch at about 12.30 am. Afternoon The human resource manager introduces me to the chief auditor from the auditing department of the insurance company. The chief auditor concludes the day in the evening by promising me that the next day I will be oriented in the auditing department within the company. Tuesday: Morning The second day of my internship, I arrive in the office at 8.00 am; I am gaining confidence with this endeavor. I meet up with the chief auditor in his office; to my surprise he had called the main employees from the auditing department in his conference room for a formal introduction procedure. Afternoon The chief auditor has put me on the hands of the supervisor; we manage to move from one station to another within the auditing department getting to know what each station and employee contribute to the whole functioning of the department. After the tour, the supervisor winds up the day by talks on how the company has provided the employees with a conducive work environment. Wednesday: Morning The third day of my internship, the chief auditor, gives me the room to ask anybody any question concerning the auditing department. I have been instructed to visit any part of the department I do not feel well acquainted. Technically, I am taking a solo tour getting to know all the paths and corners within the company. Afternoon The chief auditor gives me permission to go home early since the next day I am to start serious business within the company. Thursday: Morning My day in the office as usual starts at 8.00 am, under the instructions of the chief auditor, the supervisor takes me to sections where the bank reconciliation audits are handled. I get familiar with the employees and the work they do in that section. Afternoon I am shown how the documents are handled and stored as either soft or hard copies. Friday: Morning hours I start working on the reconciliation audits by myself since I have mastered the procedures to follow. I realize that my speed is not same as the other co-workers, but with time, I know I will catch up. Afternoon With the help of a co-worker, I learn how to work with both soft and hard copy of the audits. The week is ending; I appreciate the fact that I have learnt a lot of new things, and I hope the following week will even be more. Week # 2 Monday: Morning It is my second week as an intern. From the experiences, I had last Friday; I start working on a high note. There is a memo on the notice board scheduling a departmental meeting on Friday. Afternoon I arrange the documents according to the transaction made either payment or recipient also depending on the month they were processed. I begin noticing the workload building up slowly, and this gives me motivation to work harder. Tuesday: Morning It is a busy day work starts on schedule at 8.00 am, and I have been assigned some duties which I am to handle for the rest of the week. The supervisor presents me with a performance contract which is to act as guidance towards the tasks assigned to me. Afternoon During lunch break, I had a chat with a co-worker who assured me that a performance contract is not a threat but an opportunity to prove oneself. I am re-energized; ready to embark on the duties I have been delegated. Wednesday: Morning The day starts with going through a large pile of files and papers looking for the best documents for research purposes. Identifying the right documents proves to be one of the hardest tasks, but I am determined to complete it. Afternoon I walk into the office from my lunch break and notice large pile of papers waiting for my attention. At this point, I am to copy some data from the document which are to be used for research. I end the day after copying the required data from the files. Thursday: Morning Thursday, I sit in front of a computer ready to create electronic reports by first entering data in Ms Excel and Ms Access. Twisting my neck as a result of looking at the data sheet down the desk and the computer screen up ahead leaves me with neck pains. Afternoon I continue the afternoon by analyzing my data from both Ms Excel and Ms Access finalizing on the reports. The day ends with my neck pains building up; I have to look for pain killers. Friday: Morning I am glad today I do not have to engage in hard tasks as yesterday. There is supposed to be a departmental meeting at 10.00. I quickly print my reports; my supervisor is to present them at the meeting. The agendas in the meeting are department appraisal, presentation of reports and review of performance contracts. Afternoon The meeting continues on through the afternoon. My reports are given thumbs up by the chief auditor. Achievers within the department are acknowledged while others are reminded about the room for improvement. The meeting ends with a lot of excitement on my part. Week # 3 Monday: Morning It is a new week, with a new task a head of me which is wire transfer audit. The supervisor is with me ready to give guidance. This section, in the auditing department, requires a lot of vigilance. For the morning session, I observe what the other co-workers are doing. Afternoon I get to view the files which are used in this section; I become well acquainted with the documents and their handling procedure. Tuesday: Morning This is the section in the department which is too demanding and engaging. It calls for a lot of time and concentration when researching. Afternoon Selecting and deciding the population to be included in this research, this is achieved with the help of the chief auditor and the supervisor. Wednesday: Morning The remaining days of this third week will involve a thorough wire transfer auditing. Afternoon Preparing the documents that will aid in wire transfer auditing. Thursday: Morning Practicing on, how I will approach the task of wire transfer auditing and researching with the guidance and help of co-workers. Afternoon I have mastered wire transfer auditing and researching with a little assistance from other co-workers. I realize that there is a small problem with the selected population for the research. Friday: Morning I seek some early assistance from my supervisor; he is a very interesting man because he points me to the right direction. I admire his leadership skills. Afternoon It was a very long and busy week, but still a busier one is coming so I brace myself. Week # 4 Monday: Morning This whole week I will be working on wire transfer auditing and researching while in the process seeking guidance from co-workers. Afternoon Wire transfer auditing and researching while in the process seeking guidance from co-workers. Tuesday: Morning Wire transfer auditing and researching. Afternoon Wire transfer auditing and researching. Wednesday: Morning Wire transfer auditing and researching. Afternoon Wire transfer auditing and researching. Thursday: Morning Wire transfer auditing and researching. Afternoon Wire transfer auditing and researching. Friday: Morning I am still at the preliminary stages of processing my findings. A co-worker tells me that it is advisable to consult on the areas a get difficulty. This turns out to be a good idea since after consulting the supervisor; I get a lot of insights on handling the research. Afternoon I analyze and conceptualize on my findings before writing a report for presentation. Week # 5 Monday: Morning The fifth and last week of my internship in the Internal Auditing Department, I have experienced and learnt a lot from this process. I have a huge task this week of presenting a report on wire transfer auditing. I spend the morning finalizing the report. Afternoon Once again I use Ms Access and Ms Excel for my data analysis and preparing the report, neck pains again. The findings of the report are to be presented on Thursday. Tuesday: Morning My co-workers were very helpful when I was coming up with this report I again ask for their comments when doing the last touches. Afternoon I work on the comments from my co-workers. Wednesday: Morning I take the whole day reading my report thoroughly to make sense out of it. Afternoon I correct any mistake or bias mistakenly included in the report. Thursday: Morning It is the big day; I arrive at the office some minutes to 8.00 am. I meet up with the chief auditor, the supervisor and my fellow co-workers before the meeting which proceeds at 10.00 am. I am encouraged to focus by my co-workers. We head to the conference room some minutes to 10.00 am. Normal procedures during a meeting session follow. It reaches my time to present my findings to the department of Internal Auditing. Afternoon My presentation goes through the afternoon. I am amazed by the numerous claps that follow my presentation. What can I say, it my day I get all the acknowledgments and congratulations. This is the best Thursday ever in my professional life. Friday: Morning Finally, it is the last day of my internship; I expect to get a good recommendation letter from the chief auditor of the company. I sit for a few minutes reflecting on all the important things I learnt from this internship which are professional and personal. My life has gone to the next level. Afternoon I go to the chief auditor’s office, before getting my recommendation letter; I am commended on my actions and they also advice me on the areas improvement. I appreciate all the company has done to my life and on behalf of the company the chief auditor thanks me while he hands over my recommendation letter. Read More