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Talent Management Technologies - Coursework Example

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However, to obtain maximum levels of effectiveness, business managers require engaged, highly productive personnel. The major aspect of…
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Talent Management AFFILIATION: Introduction HR management and executives have always been emphasized on fundamental talent management- hiring, acquiring, and retaining skilled employees. However, to obtain maximum levels of effectiveness, business managers require engaged, highly productive personnel. The major aspect of inciting employees to maximum productivity is to align the talent management with the organizational strategy, recognize particular efficiencies, and define persistent managerial criteria through all functional areas to foster for persistent progress  (Shukla, 2009). A core feature of top personnel is their innate wish to progress, and their dedication towards self growth and empowerment (Keeping your talent, 2008, pp. 6-8). These employees establish and enhance because they wish to, however not articulating a point in which they can enhance will not offer the impetus needed for this self growth Businesses know that they must pose the optimum talent in their company in order to remain effective in the hyper active, aggressive and increasingly difficulty international economic scenario. Along with the realization of the requirement to recruit, flourish and retain skilful people, businesses are aware that they must handle talent as an important resource to acquire best possible outcomes. Some organizations currently have a sufficient supply of talent. Spaces exist at the upper level of the organization, within the initial to middle level leadership positions, and at the base line management. Talent is a progressively limited asset, thus it must be managed optimally and effectively. During the existing economic slush the world may experience a little ceasefire in the combat for talent, however new forces are being observed which have been placed on the talent pool of organizations  (Vaiman, 2010). The query arises that if today’s leadership is capable to perform more with limited resources? The talented people can, and there has to be a strategic focus on retaining those talented employees and nurturing their successors. “TM debate which centre on the effective management of employee talent are not clear and confuse outcomes with processes with decision alternatives’ (p. 140). This has resulted in a plethora of definitions been offered by the even greater overabundance of authors on the subject (Kerins & Carbery, n.d.).” Numerous organizations are cutting off their human resources; however they should be careful not to reduce so deep that their top talent become scarce especially when the economy recoil. The concept of handling talent is not novel. Almost 4-5 decades before (T V, 2011), it was perceived as a peripheral obligation best relegated towards the personnel unit. Currently, talent management is a company-wide function which is regarded far more critically. In 2007, CEO Challenge research at the Conference Board, the ranking by CEO about the significance of managing talent got higher by 10 points or even more when contrasts with the same survey conducted a year back. Research carried out during 2008 by the Economic Intelligence Unit discovered that 55 % (Schweyer and Newman et al., 2009) of top managerial level participants expressed their organization’s outcome was very likely to endure in the imminent prospect because of the inadequate management talent. This notion was reiterated in personal interviews with upper management executives, carried out as a part of the same exploratory research. This focus on talent management is highly predictable given that, on a medium level, organizations now invest more than one-third of their finances on staff wages and incentives (Phillips and Edwards, 2010). An organization can establish a new product and it can be conveniently copied. If the prices are lowers, the rivals will follow the trend. If an organization go after a profitable market and some competitors will be there already, so organizations must be cautious to prevent making the initial blunders. However copying a high-quality, highly involved human resource is almost impossible. The skills to successful recruit, retain, organize, and involve talent at each and every level organization is actually the only genuine competitive edge a business can have. This challenges the conventional approach to growth in favor of a more harmonized approach (Identifying Natural Talents Lets Company Make Right Choice, 1999). In this essay, important aspects associated with the manager’s role in effective talent management are highlighted how much it is important to identify and appoint appropriate talent for the company to achieve its goals (Schweyer, 2010). Research Glimpse: Current Challenges in Talent Management Successful talent development must emphasize on establishing personal strengths and implementing them to offering organizational goals. One of the most successful approaches to help this is coaching  (Vaiman, 2008). Talented employees stand out in any business. They persistently exceed expectations. They are management’s most active and dynamic people and willing to take up challenging tasks because they have a good performance record. These employees are amazing at their job and take delight in their accomplishments. Organizations need to manage these employees effectively so as to ensure their retention for a longer period of time. They must be encouraged and allowed to take initiatives. At the same time, organizations can align the strategies to meet the business goals through implementing short term initiatives (Scullion and Collings, 2011). “Talent development focuses on the planning, selection and implementation of development strategies for the entire talent pool to ensure that the organization has both the current and future supply of talent to meet strategic objectives and that development activities are aligned with organizational talent management processes (Garavan & Carbery et al., 2011).” The leadership development procedures must be progressed to keep up the speed with the requirements of the industry to have up to date and highly competitive talent pool (Povah and Thornton III, 2012). Or else, the external market place will put extreme pressures to develop the required talent within the company to sustain. On the other hand, for important positions that are concentrated on creating or managing cost to generate value is located in persistently enhancing current procedures to enlarge cost reductions, so nurturing talent from inside makes a huge sense. According to a general observation, there is a 70:30 ratio throughout organizations, where 70 % of their talented leaders on a plan of succession have been recruited from internal recruiting or the talent pool and the 30 percent normally are required from the external sources as new employee (Mullaney, 2012). However, in doing so, organizations today face a number of critical challenges in the talent management procedures and activities which must be taken in to consideration. Some of the major ones are described below: 1. Attracting and maintaining adequate work forces at all levels of management to fulfill the requirements of inorganic and organic development. The majority of the organizations are confronting a critical situation in their talent management. For instance, Essar has enlarged from 20 thousand work forces to an astounding 60 thousand during the past three years. Almost 50 % of their human resources have less than 2 years of working tenure  (Michaels and Axelrod, 2001). 2. Generating a value percentage that attracts to various generations. Having four generations in current corporate arena, most organizations are attempting hard to establish an experience of their employees that attracts to people having diverse requirements, considerations and priorities. For example, The Gap has almost 153,000 staff members in its human resource. The store poses an increased ratio of Gen Y staff members, while business responsibilities and leadership positions are majorly comprised up of Gen X as well as Boomers. Thus, it is critical to examine how organizations should establish a persuading value for employee belonging to multiple age groups  (Lawler and Boudreau, 2009). 3. Creating a healthy pipeline of leadership is another major challenge. It has been believed that the greatest potential risks for many organizations are a dearth of a healthy talent hub from which to choose prospect leaders or managers. This is partially an issue related with numbers. The Gen X group is comprised of few members and thus, it is supposed to be precious. However, it is also an issue of interest. Numerous participants of Gen X are basically not specifically enthusiast about being thought for these responsibilities. There was extensive accord among the board members that a dearth of people interested to shift into senior managerial roles as well as leadership responsibilities is a major challenge  (Lawler, 2010). 4. Evaluating the skills of the employees who lack the span of important set of capabilities for international leadership. This is comparatively directed towards the evaluation and recognition of professionals in particular technical or functional areas, however much more complex is to define whether those people have the human resourcing skills, potentials of leadership, business insight, and international diversity capabilities which are needed for the kind of globalized demands of today’s business. Increasingly, the confrontation of developing these wider capabilities is faced by the organizations currently. For example, Essar has developed an academy particularly to nurture and foster its own base of talented leaders  (Lambert, 2010). 5. Shifting core insight of business and associations is yet another challenge of modern businesses. The alarming retirement of a major portion of the human resource challenges all organizations, however specifically those who are relied on the power of implicit knowledge, like that entrenched in consumer relations, an important component of Mercer’s successful business venture (Hatum, 2010). 6. Stopping the evacuation of Gen X from the business field is a huge challenge. A massive and imminent threat within numerous organizations currently is the mass departure of middle level career talent. These are the individuals for whom the companies have invested hugely and in whom the prospect hopes are highly dependent  (Dr Joel Alemibola Elegbe, 2010). For instance, establishing talent management activities and plans calibrated to influence technology and generate higher life or work harmony has been a preference for Mercer organizations over the past years. 7. Modifying the practices of talent management in order to appeal and maintain Gen Y people is hugely important in today’s business. The challenge of adjusting talent management activities and initiatives to appeal and involve the younger applicants is greatly crucial to all organizations and specifically for those companies which rely on a robust flow of high talent, such expert service organizations like Mercer. The majority of the organizations today agree that creating the business framework more appealing to GenY is of utmost importance (Davis and Orme et al., 2012). 8. Establishing an organization that is welcoming to Boomers in their succeeding careers is imperative as well. Prejudices of age still persists, however smart organizations are looking for possibilities to integrate the talents of these Boomers and also older employees in their human resources. In numerous situations, this needs reconsideration responsibilities and corporate relationships (Deb, 2005). 9. Coping up with a norm of small tenure and rapid shifting of jobs is an increasing challenge for firms today. Few companies, specifically the retail ones are recognized for having a high disposable perception of talent. Organizations deliberate on shifting that norm or belief; they should highlight both external pressures in the industry as well as internal perceptions. The Gap assumes retaining its work force in their jobs for at least 3 years will be a major solution to their prospect productivity and progress (Deb, 2005). 10. Joining top managers who are not interested in the challenge. Numerous talent managers complain that organizational leaders still think that people are attracted because of the influence of the organization’s brand. The confrontation of joining the support of all managers for the shift from a talent culture that has conventionally worked with a purchasing tactic to one that puts more focus on the creativity is hugely shared  (Cross, 2007). The Status of Talent Management Talent management is getting progressively important to company’s baseline and future effectiveness. The economic recession is one of numerous aspects responsible for putting a new standard of significance on talent management initiatives as they persist within a company (considering rigid budgets are compelling organizations to do further work with lesser employees). Moreover, adding to the increased portfolio of talent management: current’s workforce comprises of numerous generations with hugely divergent requirements and career inspirations. Furthermore, with technology raising the pace at which business is carried out, firms are under persistent pressure to remain ahead of the curve of talent management. Currently, more than ever before, a robust focus on successful talent management can generate the optimum supply of superior talent and prospect leadership. This can also enhance productivity, raise retention and connect human resource programs to the company’s strategic dimensions(Cheese and Joseph et al., 2008). Study shows that companies with superior talent management measures have importantly outperformed other companies across some critical fiscal metrics: net profit margins, return on assets, earnings prior to interest, depreciation, amortization and taxes, as well as return on assets. There are few hallmarks of future centric talent management which should be considered to endorse a future talent management initiative is well planned to assist a company acquire strategic non-financial and financial success. For instance, there should be a completely integrated approach which refers that a company must integrate all sectors of the talent management (hiring, training, retention and shift) in the improvement of any requirement. This integration technique makes it convenient for a company to recruit, train, involve, and sustain leading talent-performances that force competitive edge and baseline outcomes. The company also requires developing precise objectives for talent management which simply adjust with the company’s business strategy and mission. Persistent monitoring of human resource demographics, issues and costs is highly important. To enhance return on investment through talent management, a company requires to completely realizing its human resource demographics, demands, costs, issues and desires while persistently evaluating future corporate requirements and aims. Such evaluations can assist in recognizing spaces in talent require for important positions and define the forms and quantity of employees required in the human resource, when they are required and the concerns pertinent to the current number of employees. Manager’s Role in Talent Management Managers attain a basic role in talent growth. Most realized that, in order to make the talent development to be effective, they require accepting responsibility for its execution (Schiemann, 2009). Capabilities like the potential to inspire, involve, empower and excite other are core potentials of a manager in the course of developing top talent. Generating coaching potentials can also assist managers motivate others to accept responsibility for their own growth. Managers are preferably placed to adjust the potentials of the people with the requirements of the company. Thus, the major concern for the managers as to how they can recognize, motivate and foster talent in their companies. It is important for the managers realize the strategic needs of the company. What are its existing and future requirements? This is crucial in favorable conditions of economy, in existing volatile and highly complex business scenario, it is even more crucial that these requirements are precisely interacted and realized. Turbulent periods may need various skill sets. For instance, applying innovation for organizational survival rather than development, or realizing the significance of recognizing new or distinct market options and what influence this has on existing business procedures. Managers require realizing which mission centric roles can fulfill these requirements and also the capabilities these roles need. This offers a precise set of working criteria through which to recognize and evaluate talent. Preferably, the chief executive officer of any organization should master talent management skills. Talent is an important business resource and the development policy should be precisely interacted. It is crucial for the CEO along with the other board members to engage managers throughout the organization in evaluating the existing skills and recognizing the gaps present between them(Schiemann, 2009).. Therefore, it is imperative for the managers to know how to develop such talents to meet the major roles of business. Formal evaluations can assist to estimate attitudinal, functional and technical efficiencies and contrast them to companywide demands, thereby recognizing aspects for input of development. Aspects for enhancement can be mutually agreed upon so that the people can develop the important potentials and attitudes to drive the organization ahead. Defining success standards for the organization and the people will assist managers in the assessment of the influence of talent management. The role of the manager is also important when it comes to recognizing highly performing and potential individuals, and offering customized assistance to prepare those talents for the roles which are critical for attaining the mission of the organization. This help could be in the form of exclusive projects to study and execute enhanced cost management and control or even cross-functional measures to establish an increased understanding as well as knowledge of setting business strategy. A successful manager, who consumers the time to realize each member of the team and their requirements, can utilize this insight to direct and help them in line with companywide objectives. Managers can and they should show clear relations between the people accepting responsibility for establishing the talent and the significant input that talent will eventually add to the business productivity. A successful strategy of talent management does not attain an influence on the establishment of high performing candidates-nurturing this group increases the opportunity for everyone else. During the period of recession, it is alluring to look those options as merely a cost to the organizations; however they can also be cost efficient if they are emphasized on the particular capabilities required to either handle the business by an economic recession or plan for opportunities that would emerge when an improvement starts. Is it possible to recognize what features the current leadership talent would need to effectively manage the organization through the turbulent phases? Answer to this query has been investigated by numerous scholars and authors. In order to be effective in intricate, rapid changing corporate world, authentic leaders must determine a strategy, establish enduring relationships with people and persistently perform the right activities based on interpersonal values (Effron and Ort, 2013).. For today’s managers in order to foster the leadership talent to prepare for tomorrow’s challenges, they require to establish an environment in which people can learn and understand things important for them appropriately. Managers are exclusively positioned to do this. Managers play an important role in not merely establishing the talent they need currently, however also establishing the talent they will require in the future to force success and growth. Managers should know their top performers. It is imperative for the managers to initially recognize the major players and performers in their organizations. However, it is also important for the managers to be aware and not to fall for those who just appear to be performing but not producing results in actual. In order to identify those without whom the organization would face difficulties in fulfilling the objectives, managers should be well aware. As  Catalyst( 2013), highlights that in smaller firms, this can be an issue of few persons and mostly those individuals who have never got promotions or appreciations from the upper management. Such individuals can and must be identified even with a personal interaction, however more suitably by some manager in the form of some official appreciation. Managers should not just manage, since their style of management is of high importance in yielding productivity from employees. In addition, the management style contributes a vital role in the process of retention, as leaders should observe them themselves as icons of self-growth, credibility, leadership and composure. Moreover, talking is not always an appropriate option. Berger and Berger (2010), differentiates between recognizing and rewarding efficiency and superiority. The two aspects should not be confused as it is simple to present a reward or appreciation without expressing an employee’s worth to an organization, however it does not change genuine recognition. Recognition is elaborated here as observing and rewarding the worth, influencing diversity of perception and attitude. This aspect highlights each person’s interest to support specific individuals over others, relied genuinely on personal priorities. Effective managers will overlook their personal priorities for people who may behave or think similarly as them, and express appreciation for the multiplicity of talents that make up a successful human resource. Also, managers should never inform their leading performers that it is not possible for them to improve any skill them currently have(Effron and Ort, 2013).. A major train of top performers is their instinctive wish to progress, and their dedication to self motivation and enhancement. These employees establish and enhance since they wish to, however not expressing an aspect in which they can enhance will not offer the momentum they need for this self-enhancement. In other terms, it can be simple to abandon the optimum performers due to the contentment with their current performance. For a new beginning, managers should hire from internal sources. Recruitment for fresh positions, particularly at upper level, can be complex. The decision depends in whether to rely an imperative role to a fresher, who may have exceptional qualifications, however not understand the difficulties of the firm, or who might not match in with the culture of organization. No matter how skilled a candidate may be, recruitment for external sources is always jeopardy. Armstrong (2006), recommends that instead, each and every internal job requirement must be exhausted and investigated internally in the organization prior to searching anywhere else. Talent Approach: From the Perspective of Globalization The fast speed of globalization persists to create diversifying scenarios and challenges for every organization’s corporate activities. The global trail into new and budding markets is an important corporate reaction. Such diversion hinges on how successfully major players are organized to international destinations to help entire business objectives. To maintain these major players, organizations must identify the significance of both international mobility and talent management measures, and implement measures to join the two (Effron and Ort, 2013). As a company perceives the international sourcing of talent, there is minimum emphasize on geographic and nationality. This is actually the important element of the talent mobility change-the talent hub is no longer a local pool of talent, however an international talent hub. Companies will source the optimum talent from any sources accessible, sometimes from areas where they might not even perform. For instance, companies might hire technical staff from leading universities around the globe or perform targeted hiring for professional talent, despite of demographics  (Mullaney, 2012). . Personnel Planning and Acquisition of Talent Discovering effective leaders and managers to occupy challenging responsibilities is always a preference since it facilitates companies to overcome unpredicted outcomes and to capitalize on introvert opportunities (Berger, 2004). As per a talent management survey, more than 50 percent of organizations use a formal or informal talent management initiative, highlighting that human capital issues are among the prime objectives of strategic planning Successful talent management needs that the business strategies and(Stadler, 2011, pp. 264-271). objectives drive the quantity and quality of the talent required by the organization. As an example, Procter & Gamble (P&G) perceived its business as well as talent related decisions as a single activity(Berger, 2004). And study placed by the Aberdeen Group expressed that optimum performing companies are almost 34 % more likely to link succession management policies with company strategies. Locating effective leaders and managers to match challenging responsibilities is always a preference because it facilitates the company to cope up with the uncertain situations and to capitalize on covert opportunities and prospects. According to a survey, around 82 percent of organizations use an informal or formal talent management plan, showing that human wealth issuers are among the most important objectives of strategic planning. Fewer consensuses were about the strategies and procedures that have earned the optimum outcomes. There are few important aspects that must be taken into consideration while carrying out the personnel planning and acquisition of talent(Stadler, 2011, pp. 264-271). With the help of general experience and observation, there can be five ways which can effectively contribute towards the personnel planning and in the development of high performing talent for a company. These are: Determine a universal language Determination of a general language for expressing about talent in a company. It can be complex to encourage a unified strategy for talent development in companies with expert divisions like sales, accounting, finance and IT (Cheese and Joseph et al., 2008). A mutual set of paradigms for recognizing people with leadership capacity is important. This begins with having single rating scale for performance measurement. The talent managers need to recognize and evaluate individuals against the needs that assist individual succeed or fail. Such a policy, dependent on parameters for the best practices of leadership recognized for every level of management, facilitates the managers to define the high performers, offer emerging stars through internal appreciation, promotion, and maintenance of leading talent. Placing talent appropriately Place individuals in positions that perform to their potentials. Effective leadership and talent acquisition and development relies on the cautious placement of people into positions that matches their functional core strengths and leadership capabilities. Now every leading performer is ideal for every job. Place people in cases that encourage sustainable and gradual enhancement, permitting them to nurture and diverse their aspects of expertise without being covered too narrow across the horizon of management efficiencies. Managers performing within their component are likely to acquire higher performance. However, this does not mean that high talents should remain within comfort zones  (Berger and Berger, 2010). Managers should place them in challenging cases at the core of their potentials, to challenge them in order to hone their potentials and to attain new capabilities without overpowering them with responsibilities that surpass their skills. This facilitates them to use their expert strengths, whereas establishing new skills on the limits. Stretch projects should be reinforced with external or internal mentors, teachers, along with a talented team destined to follow up on help and growth of high performing leaders. Self-motivation Managers should let their employees to lead their own procedures. Leadership needs self-motivated personnel who can react confidently within their job sphere, and who can hold the job for which they are accountable  (Armstrong, 2006). While core talent development may entail promotional and placement of leaders, offer them authority of functional aspects as well as accountability for those aspects. For high performers, procedure ownership motivates closer involvement with organizational objectives, and more successful and integrative links. The reigns should not be held too rigidly, however there must not be a free hand or too liberty for everyone either. Linking people The skill to create sustainable and strong associations is an important talent for leaders. Linking people to the objective means motivating employees, conveying mutual objectives on a poignant level, establishing trust and credibility that endures together which will be important when sacrifices are needed. Establishing leaders needs determining paradigms of interaction, involvement, and emphasize to facilitate them to perform as connectors  (Armstrong, 2006). Balancing new visions Harmonizing new visions with professional veterans as per the needs of the business is highly important. Should the organization encourage internally or externally, do the fresh concepts trump companywide knowledge and is it appropriate to excel people of recognized trait and productivity than to launch uncertain aspects, are all crucial queries that must be answered effectively. If the organization is in a status of instability, then it should benefit from obtaining fresh viewpoints and new impacts. If the company is creating persistent trials against certain challenges, a harmony in favor of inside promotions will offer it new managers who already look for the same objectives (Williams, 2009)Filling managerial roles with existing employees with the appropriate skills can decrease preparing time and support the motivation of potential enhancement for other emerging performers. On the other side, hiring efficiencies external to the existing skill set facilitates the company to launch fresh individuals and approaches. Emphasizing on organizational needs can assist companies to reach at the maximum harmony (Identifying Natural Talents Lets Company Make Right Choice, 1999). References Identifying Natural Talents Lets Company Make Right Choice. 1999. [e-book] [Accessed: 10 Feb 2014]. Keeping your talent. 2008. Strategic Direction, 24 (9), pp. 6-8. Stadler, K. 2011. Talent reviews: the key to effective succession management. Business Strategy Series, 12 (5), pp. 264-271. Berger. 2004. The Talent Management Handbook. Tata McGraw-Hill Education. Effron, M. and Ort, M. 2013. One Page Talent Management: Eliminating Complexity, Adding Value. Harvard Business Press. Schiemann, W. A. 2009. Reinventing Talent Management. John Wiley & Sons. Schweyer, A. 2010. Talent Management Systems. John Wiley & Sons. Scullion, H. and Collings, D. G. 2011. Global Talent Management. Taylor & Francis. Shukla, R. 2009. TALENT MANAGEMENT: Process of Developing and Integrating Skilled Workers. Global India Publications. Vaiman, V. 2008. Smart Talent Management. Edward Elgar Publishing. Armstrong, M. 2006. A Handbook of Human Resource Management Practice. Kogan Publishing. Berger, L. B. and Berger, ‎. 2010. The Talent Management Handbook: Creating a Sustainable Competitive Advantage by Selecting, Developing, and Promoting the Best People. Catalyst. 2013. Leaders in a Global Economy: Talent Management in European cultures. Catalyst. Cheese, P., Joseph, R. and Craig, E. 2008. The Talent Powered Organization. Kogan Publishing. Cross, A. 2007. Talent Management Pocketbook. Pocketbooks. Davis, M. T., Orme, S., Cutt, M. and Flynn, N. 2012. Talent Assessment: A New Strategy for Talent Management. Gower Publishing, Ltd. Deb, T. 2005. A Conceptual Approach to Strategic Talent Management. Indus Publishing. Dr Joel Alemibola Elegbe, D. J. A. E. 2010. Talent Management in the Developing World: Adopting a Global Perspective. Gower Publishing, Ltd. Garavan, T. N., Carbery, R. & Rock, A. (2011). Mapping talent development: definition, scope and architecture. European Journal Of Training And Development, 36 (1), p. 6. [Accessed: 15 Mar 2014]. Hatum, A. 2010. Next Generation Talent Management: Talent Management to Survive Turmoil. Palgrave Macmillan. Kerins, E. & Carbery, D. R. (n.d.). Has the employment embargo effected talent management within an garda síochána?. [e-book] p. 3. [Accessed: 15 Mar 2014]. Lambert, S. 2010. Re-Inventing Talent Management. WingSpan Publishing. Lawler, E. E. 2010. Talent: Making People Your Competitive Advantage. John Wiley & Sons. Lawler, E. L. and Boudreau, J. W. 2009. Achieving Excellence in Human Resources Management. Stanford University Press. Michaels, E. and Axelrod, B. 2001. The War for Talent. Harvard Business Press. Mullaney, E. 2012. Talent Mobility: A global approach to talent management. [e-book] PricewaterhouseCoopers. [Accessed: 4 Mar 2014]. Phillips, J. J. and Edwards, L. 2010. Managing Talent Retention: An ROI Approach. John Wiley & Sons. Povah, M. N. and Thornton III, H. M. G. C. 2012. Assessment Centres and Global Talent Management. Gower Publishing, Ltd. Schweyer, A., Newman, E. and Vries, P. D. 2009. Talent Management Technologies: A Buyers Guide to New, Innovative Solutions. AuthorHouse. T V, R. D. 2011. Hurconomics for Talent Management: Making the HRD Missionary Business-driven. Pearson Education India. Vaiman, V. 2010. Talent Management of Knowledge Workers: Embracing the Non-Traditional Workforce. Palgrave MacMillan. Williams, G. 2009. Build Your Training Portfolio: Career Planning & Talent Management. American Society for Training and Development. Read More
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