Cognitive Biases That Will Make or Break Your Culture - Essay Example

Cognitive bias "are the instinctive leaps our minds make—our gut reactions and things we “know”, though we’re not sure how we know them. Scientists believe they are a relic of evolution: little shortcuts programmed into our minds to help us process faster" (Jacobsen, 2012). Cognitive bias affects objectivity, perceptions, relationships, and organizational learning in a multitude of positive and negative ways. Cognitive biases affect the quality of decision-making by making the decisions compliant with the biases and instincts which may or may not be true. "The way an organization chooses and obtains from its environment the inputs it needs to produce goods and services determines how much value the organization creates at the input stage" (Jones, 2008, p. 3).

Open dialogue, easy and effective channels of communication, and more interaction is the solution to any misperceptions and cognitive biases that can develop in an organizational setup. The responsibility of keeping everybody on the same board rests primarily with the top management and leadership of an organization.

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