The Chief information Officer’s role in the public service sector has become more dominant since they have relied on the government for information and technology management, service delivery to the public as well as meeting the demands of the technological world. …
The role of the CIO in regards to public sector is at formative level but well developed in the private sector. It is through this fact, that challenges and opportunities ought to be identified in the public service sector. Despite the fact that government is viewed as the entire enterprise, some other departments in a government operate with their own mission, goals and visions with the CIO being a position. The CIO being an official government role, it has been present in most government enterprises for the last have a centaury. The organizations during this period were undergoing revolutions as far as Information technology is concern. More resources are being invested in the IT with the top executive officers being well aware of their business competitors by use of the information technology to have the upper hand in globally growing market place. On the other hand, the private sector being aware of the importance has experienced the gains of an officer who manages the information technology and the assets of the organization for the last two decades.
During the time the private sector were experiencing the gains of the implementation of the CIO in their structures, the public sector was still recognizing the new position of the executive. The interesting thing to note is that when the organizations in the private sector implemented the CIO’s as early as early 80’s, the government appointed the CIO as late as 2003.
This therefore translate that public sector is two decades behind the counterparts in the private sector in the appointment of an executive in charge of the information (Portela, Carvalho, Varajao & Magalhaes, 2010). The recognition of the significance of the appointment of CIO is affected by the high rates of labor turnover in both public and private sectors. Particularly in the public sector, instability acquired as a result of high rate of turnover lead to the assumption that the crucial role at the infancy development stage has never been implemented sufficiently and aligned together with policies and the strategies of the government. Recognition of the role of the CIO is what has been considered to be a reticence in terms of the significances as it may be plagued by huge turnover rates both in the public and private service sectors. Specifically in the public service sector, there are severe rates of turnover which has caused instability can be assumed that the role in the public sector which is seen to be still at the infancy stage in terms of its development has not been fully implemented as I is suppose to be so that it can match with the policies and strategies laid by the government. In this paper, the role of the CIO will be discussed, in a further note; a comparison will be made on how the private and public service sectors grant authorities to their CIO and the roles they play in their organization. A future expectations of the CIO will also be give in the paper concerning their roles and responsibilities of the public service sectors as they are experienced by the private service sector. The paper will finally conclude by giving useful CIO roles that are emerging in the public sector (Schubert, 2004). Role of the CIO Early in the 80s, the CIO was considered to be responsible for the senior execution of corporate information policies standards and controlling of management in the information resources. In this case the CIO was considered not only as a technical expert but also a manager. The attributes of a CIO at the time was management, information technology specialist, management, political, communication skills, and organizational skills in order to have an understanding of how to go about in ...
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