StudentShare solutions
Got a tricky question? Receive an answer from students like you! Try us!

Essay example - Managing IT outsourcing

Only on StudentShare
Masters
Essay
Logic & Programming
Pages 9 (2259 words)
IT outsourcing is gaining importance in the business world, especially as businesses begin to work on a multi-national level that transcends geographic boundaries. This means that there is some importance in understanding the components that make IT outsourcing work…

Extract of sample

The following is an overview of managing the IT outsourcing relationship, which includes the business process of outsourcing, the tools and resources, understanding the cost and return on investment. Furthermore, there will be some examples of risk management and data security, as well as a look at the dimensions of relationship management and its importance.Business Process Outsourcing is best explained by Medas Company, an outsourcing management consultant. Their document, A Practical Guide to Business Process Outsourcing (2006) gives straightforward information on the actual process of Managing IT Outsourcing. The following matrix (Medas 2006) shows the services and steps in functional IT management outsourcing:Medas (2006) states that first, it is important for the manager to identify the organisation's needs as the scope of activities, the reasons for outsourcing, and how this will impact or change the business model. This includes understanding the current organisational structure, the IT system infrastructure including the team members functional roles and the systems that support them. Medas notes that the current volume of transactions being internally processes must be examined. Once the current functionality and organisation's objectives for outsourcing have been established, Medas states that the next step is to choose an outsourcing partner:"the Outsourcing partner's people need to fully understand the organisation's needs. ...
Download paper
Not exactly what you need?

Related papers

Outsourcing Essay
Critics admit that there are both pros and cons of outsourcing based on unique nature of every industry and current state of economy. In cases where this is technically possible, the cost advantage of outsourcing will probably apply to component parts of production processes, leading to outsourcing by the developed economies. Indeed in the current period the large growth in merchandise trade…
8 pages (2008 words)
The Implications of American Outsourcing
Over the years the American economy has taken a drastic turn for the worse, especially in the realm of job sustainability. In a study conducted by the University of California, "14 million white-collar jobs are vulnerable to being outsourced offshore" (Roberts, 2005). These include jobs requiring a high-level of skill including "information technology, accounting, architecture, advanced…
4 pages (1004 words)
Management study: Outsourcing
The decision to outsource or insource could allow an organization to free up resources and to focus on core issues that could fetch higher returns (Kav'i' & Tav'ar, 2008).…
12 pages (3012 words)
Globalization, Outsourcing, Off-shoring, and Offshore Outsourcing Impact on Culture
By the first decade of 2000, it had become widespread business practice to contract knowledge reliant work to countries such as India or the Philippines. Now, the number of certain jobs decreases in the United States, but new positions and responsibilities are emerging. Along with risk comes opportunity.…
2 pages (502 words)
Outsourcing Information Technology Department Essay
So from this you can see the lack of new blockbuster drugs in its pipeline. The combination of a depleted drug pipeline in addition to blockbuster drugs coming off patent means revenue problems for this company for the next few years. The business goal of the pharmaceutical company is to reduce expenses to counter the loss of projected revenue. In an effort to support this objective, management…
12 pages (3012 words)
Pros and cons of outsourcing
Total outsourcing means the decision to transfer IS assets, leases, staff, and management responsibility far delivery of IS services from an internal IS function to a single third party vendor which represents more than 80 per cent of the IS budget. Millar (1994 cited Greaver 1999) defines four basic types of outsourcing arrangements: General outsourcing encompasses three alternatives: (1)…
10 pages (2510 words)