Teachnology and Business Management - Research Paper Example

In the first part is presented the definition of BPM and its road-map. After is presented the definition of information technology . By introducing the main characteristics of the IT is shown how IT can enable the BPM. Finally will be presented a real case-study of a BPM solution implementation. Technology and Business Management Today’s organizations are confronted with the need of improving the business management. Under these conditions, the traditional management approaches that focus on financial figures are being substituted for new and more developed practices.

The performance is related to the efficiency of an organization to meet their goals. With the evolution it?s expected to develop practices that reduce the errors by improving standardization and automation of the activities. The Business Performance Management appears as a very developed approach. It’s important to understand how the technology can enable this practice. The choice of the proper tool and technology in a BPM solution is critical to the success of the operation. The improvements related to the information technologies seems to serve and meet the BPM goals.

The main purpose of this article is to prove how IT enables the BPM. How the report will achieve the purpose? The report will provide a summary of BPM definition and goals; After will be presented the BPM road-map in order to prove how closely the BPM process is within the automation process; After proving this, is presented the IT definition; After is shown how the IT and BPM converges into similar lines; Finally is presented a case-study. Business Performance Management ( BPM) A business process is a set of activities which are defined in order to reach a specific organizational goal.

The Business performance management (BPM) is a systematic approach of the Business management. The main goals of BPM are: reduce human error and miscommunication, focus stakeholders on the requirements of their roles and on making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment. In general BPM is developed within three types of frameworks: Vertical, Horizontal and Full-service BPM. Horizontal BPM is related to the the development of business process and the technology application.

On the other hand the Vertical BPM is focused on coordinating of a specific set of activities. The Full-service BPM deals with five basic tasks: process discovering, process modeling, business procedures, workflow and finally testing. BPM is several times linked within the information technology(IT) and it has increased the demand for IT services. The concern with the business process optimization is not recent. It has been developed since the industrial revolution. In the last decade the notion of business process optimization is intrinsically related to the BPM.

The BPM provides flexible business process therefore the business process became dynamic and adaptable when confronted with changes. The BPM is a powerful tool for an organization. It promotes the continuous operational improvement and the cost reduction cost through continued process improvement and automation. The main difference between BPM and traditional process management approaches is the focus on customer value. The main goals of a BPM solution are related to the optimization and automation of the process outcomes, the rapid response to a business event, delivery ( in real-time) new