Implicit Knowledge Assets in Healthcare - Essay Example

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Implicit Knowledge Assets in Healthcare

In their drive towards improving efficiency and cutting cost, Knowledge Management has come as a concept with immense potential. The present case is of a Spine Unit in USA, which is in the environment as described above, and the paramount need is leveraging the potential of its two key assets, technology and knowledge in a manner which is able to enhance its efficiency and reduce costs. The Spine Care unit has rich knowledge assets comprising of surgeons and medical staffs from the disciplines of Neurology, Neuro-surgery, orthopedics, spine surgeons, psychologists, physical therapists and pathologists. It is a technology intensive unit with advanced technologies deployed at clinical side in the form of medical equipments and in the practice management side it has extensive IT facilities like Hospital Management Information System (HMIS).  The unit has well developed protocols based on data/information from NCQA, medical journals and its own systems. It is clear from the details that the Spine Unit is not exploiting the potential of its implicit knowledge assets in a structured and strategic manner despite the fact that it has majority of KM technology in place.  The issue is to leverage the unit’s existing strength and deploy a full-fledged KM system. It is beyond doubt that knowledge and its management involves only one thing – people, all others are enablers. Larry Prusak says “Knowledge flows along existing pathways in organizations. If we want to understand how to improve the flow of knowledge. ...Show more

Summary

In the paper “Implicit Knowledge Assets in Healthcare” the author analyzes the importance of knowledge as an important resource in this knowledge era. Health care systems have largely remained insulated from the free market dynamics due to prevailing policies of reimbursement.

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