The management is in disarray since it cannot possibly determine the source of the problem. The company that had a capital base of more than three million dollars and over two hundred employees has now shrunk to about five jumbo jets and other smaller jets with monthly revenue of six million dollars down from the previous eleven million monthly incomes. The current revenue cannot comfortably sustain the operations of the industry a fact that has resulted in the company retrenching some of its employees. The hospitality industry has a number of challenges and requires an extremely vigilant and dynamic management to process and effect policies that counter the challenges. Some of these challenges include understanding the market. Stakeholder analysis According to Slattery (2008), no business exists in a vacuum. Before setting up a business, one must have an effective understanding of the market and the entire community. Operations in the hospitality industry have a number of smaller communities that must integrate for the business to succeed. The management requires a fundamental understanding of all these communities and effective operational policies that incorporates all of them. These communities are the global community, the industry community, business community and the local community. The global community determines the scope of the business, by understanding the global community in the hospitality industry, the Alitalia airlines will determine the global destinations that have a sizable customer base and the new global destinations to introduce to make the business relevant to the market (Painter, 2012). By understanding the industry community, Alitalia airline stays conscious of its competitions. In analyzing the competition, the manager determines the weaknesses of the current existing companies and majors on their weaknesses to introduce unique products that complement the weaknesses thus grabbing the market from the previous owners. The industry also reveals the stratification of the current market. Through this, the management formulates products that target every segment of the market thus maximizing sales through an increased presence. Understanding the business community is one of the most important determiners of the success of the market. This includes having an effective human resource management. Operations in the hospitality industry rely on the human resource, the employees of the companies require effective management to ensure that there is an efficient flow of information and optimum service delivery to the customers resulting in satisfaction. The management must determine cost-effective ways of hiring the human resource and keeping them highly motivated. Alitalia is currently retrenching its employees a clear indication of the human resource management flaws (Lane, 2005).
In the paper “Hospitality Operations of Alitalia Airlines” the author analyzes the Alitalia's performance in the market, which is influenced by its quality as well as nature of the services it vendors to its target market. The open market continues to attract more investors…
Investing in the hospitality industry requires a vivid understanding of the cultural, social, economic and political set up of Dubai. More over, the knowledge of the cosmopolitan nature of Dubai is vital due to its large number of franchised brands (Rehman, 218).
The aim of the business was to be the leading hospitality service provider. This paper presents the systematic approach that will be used to measure, track and monitor as well as continuously improving efficiency of services, quality and availability in hospitality operational environment (Knowles et al 2004).
Operations Manager is also concerned use οf resources οf an organisation into effective goods or services i.e. resource productivity such as people, raw material, time, money, equipment.
The main purpose οf team-building is
According to the restaurants mission of ensuring customers satisfaction and happiness, the noodle boxes provided flexibility in terms of where to eat the food. The brands were also of a fresh mix of blends such as vegetables and sold at reasonable
In our paper we have selected the third point in which we have to critically analyze and evaluate the key environmental factors that have a role in influencing the business development decision with respect to the
It Different hospitality sectors are developing its operations and management abilities to integrate and enhance the credibility of the sectors to perform efficiently. Hospitality being one of the most promising sectors in the present day
These factors include tangible, intangible, and perishability factors of the elements, services, and products offered by the business establishment at hand. With reference to tangible factors, the business
10 pages (2500 words)Essay
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