Critical analysis of hospitality operations - Research Paper Example

Only on StudentShare

Extract of sample
Critical analysis of hospitality operations

Currently, Alltalia airlines continue to witness a reduction in revenue. It is progressively losing its market positioning and most of its previous clients are showing interest in its competitors. The management is in disarray since it cannot possibly determine the source of the problem. The company that had a capital base of more than three million dollars and over two hundred employees has now shrunk to about five jumbo jets and other smaller jets with monthly revenue of six million dollars down from the previous eleven million monthly incomes. The current revenue cannot comfortably sustain the operations of the industry a fact that has resulted in the company retrenching some of its employees. The hospitality industry has a number of challenges and requires an extremely vigilant and dynamic management to process and effect policies that counter the challenges. Some of these challenges include understanding the market. Stakeholder analysis According to Slattery (2008), no business exists in a vacuum. Before setting up a business, one must have an effective understanding of the market and the entire community. Operations in the hospitality industry have a number of smaller communities that must integrate for the business to succeed. ...
Download paper


Critical analysis of hospitality operations Name: Institution: Introduction Operations in the hospitality industry require innovations and creativity to revamp product and service packaging to appeal to more customers. This is promoted by the fact that the hospitality industry does not require any capital other than an idea…
Author : kutchterrill

Related Essays

Handling customer complaints in hospitality
This essay examines the various ways through which resources and activities can be reconfigured to accommodate and reduce variability in the handling of customer complaints. CAPACITY The main structural features of hospitality have significant implications for the management of operations in the sector. These structural factors also influence the nature of operations in hospitality. The most important of these structural considerations are related to the effect of seasonality on demand for the hospitality industry (Hayes, 2011). Most activities that are attractive to tourists also play a...
12 pages (3012 words) Essay
The relationship between organizational design and service behaviors in the hospitality industry.
Literature suggests that customers are the most important stakeholders in the hospitality industry as all operations carried out primarily focus on gratifying the customers’ needs. As the name indicates, providing service profitably to people with consistence in quality and creating an atmosphere to make every individual feel exceptional forms the hallmark of the hospitality industry (Hogan 2008). It is said that this industry is itself a part of a larger group of industries called travel and tourism industry and together hospitality and tourism make up the largest industries in the world...
20 pages (5020 words) Essay
Tourism and Hospitality Research
Research help players in the hospitality industry to understand the best ways provide services for customers. Primary research aids in gathering of information used in books and the respective fields across the globe. While the benefits of research are obvious, it is still debatable if there is such a thing as perfect research. Because of the value laden nature of research, subjectivity of facts, and bias of researchers, I agree with Griffith’s assertion “there is no hope of doing perfect research” (Griffiths, 1998, p97). I argue that despite the absence of perfect research, researchers...
8 pages (2008 words) Essay
The Use of Information Technology In the Delivery of Hospitality Services
This essay stresses that information technology is playing a significant role in every walk of life. Our lives are always surrounded by the information technologies. Seeing the ever-increasing importance of information technologies hospitality industry has started making use of information technologies in different forms. This paper has presented a detailed analysis of some of the important uses of information technologies in the hospitality industry. This paper has summarized the viewpoints of other researchers. At the present, the Internet is playing a significant role in the hospitality...
8 pages (2008 words) Essay
Rooms Devision Operations Management
As such, legislation typically deals with safeguarding the privacy of all guests residing in the property, the security of individual guests and their property while they are in their respective rooms, and the protection of the personal information. Hospitality facilities have the legal and ethical responsibility to ensure the protection of the personal information that is provided to them by their guests. This information can include, but is certainly not limited to, the names of each guests, their personal, and financial information. This data is typically provided to the hotel at the time...
10 pages (2510 words) Assignment
Hospitality Contract and Event Management
The rate of usage or even its rate of vacancy is a vital variable for the industry of hospitality. Just the way the owner of a company would wish that a productive tool is put into use as much as possible (unlike the paying of fixed costs whereas the company is not productive) so do hotels, restaurants and theme parks try to capitalize on the number of clients in all sectors. This resulted in the establishment of services with the objective of increasing the rate of usage offered by the consolidators of hotels. Information regarding the provided or needed items is brokered on the networks of...
10 pages (2510 words) Assignment
The Contemporary Hospitality Industry
Since then things have changed to a great extent and to comply with it changes hospitality industry has witnessed significant amount of developments. The industry which functions today in the marketplace is quite different from the one that used to operate during the early days. Currently, the hospitality industry is dubbed as one of the growing industries of the world and is characterized as dynamic. The hospitality sector is a bigger term and encompasses a large number of industries within itself (Clark, Hartline and Jones, 2009). For example, catering industry, hotels and a certain segment...
10 pages (2510 words) Assignment
Got a tricky question? Receive an answer from students like you! Try us!