Organizational Culture and Leadership I. Review of the Organizational Problem A. Brief Description of Trader Joe’s Trader Joe’s started its business in the year 1958 as a privately held grocery chain store which deals with broad assortment of products such as organic foods, specialty products and private labelled staple foods…
Trader Joe’s focuses upon certain significant aspects which include great quality and prices of food. In this regard, the company strongly believes that by maintaining the aforesaid features, it can attain considerable value of the customers. The official headquarter of the company is positioned in California, U.S. The vision of the company is to provide superior quality products to its customers through engaging skilled and committed employees. Moreover, the mission of the company is to raise the satisfaction level of the customers by offering best quality food as well as beverages with cheap prices and also to deliver relevant product related information to the customers in order to take effective buying decisions. It has been apparently observed that there are more than 2,000 unique grocery items in its stores which are offered to the customers regularly (Trader Joe's., 2012). B. Description Of The Problem At present, Trader Joe’s faces certain crucial problems regarding the expansion of its existing customer base and the maintenance of competiveness with the new business market entrants similar to its industry such as Whole Foods, Fresh & Easy and Sprouts. These companies are considered to be the main rivalries or the major business market competitors which sell similar kinds of products in the same geographical provinces. All these competitors maintain a unique culture like Trader Joe’s and also intends to invest substantially for increasing productivity as well as profitability by a considerable level. By taking into consideration the aforementioned problems, certain important questions may arise. The questions include “Is Trader Joe’s unique culture is strong enough to survive and tackle with these newly emerged competitive threat?” or “How Trader Joe’s product act as a substitute as compared to the product of its rivalries”? Moreover, another important question may also arise i.e. “What necessary activities or strategies should adopt by Trader Joe’s in order to maintain its competitiveness and to accomplish significant competitive position over its chief business market competitors”? II. Assessment of the Problem Using Class Concepts A. Problem from Standpoint of Organizational Culture Trader Joe’s is regarded to be one of the most sophisticated retail grocery chain stores in the world. The imperative activities such as the execution of enhanced operational procedures through implementing effective business models and the maintenance of a unique organizational culture ultimately supports the company to attain its predetermined busies objectives. Moreover, the factors also assist the company to provide excellent services as well as better quality products to its customers (Madu, 2012). Generally, in order to build a competent organizational culture; companies always prefer to hire “Crew Members” for improving the operational performance of the employees. The companies employ the “ Crew Members” in order to deliver effective training programs to their employees concerning various topic which include teamwork, product knowledge and leadership skills. It has been apparently observed that more than 70% of the part-time employees of Traders Joe’s operate their functions under the supervision of the “Crew Members”. The role of these “Crew Members” is to provide detail report regarding the sale of products to the Assistant Store Manager of the ...
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Organisational Culture and Leadership.
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