customer services - Essay Example

Only on StudentShare

Extract of sample
customer services

Purchasing, product quality and product manufacture may never interact or talk to clients directly, yet they are crucial aspects in meeting the needs of the customers. If a business wants to deliver costly goods that, does not work and make late delivery, this affects consumer service in the same way as the effects of rude sales representative will do. The entire business should consolidate its efforts to offer adequate and effective customer service. The paper will investigate different ways of enhancing customer service to enhance the profitability of an enterprise. Discussion In a bid to compete effectively in a real customer-driven way, a business must integrate its whole business operations around meeting the needs and wants if its customers – not marketing, selling and client service, but logistics of production and financial infrastructure and metrics. Business exceeds expectation of their clients by focusing innovation attempts in different areas such as creating friendly customer process, ensuring workers commitment to services of customers and client dialog, (James, 2009, p.12). A business attains some excellence in these areas to attain effective customer service. Businesses with better customer services comprehend that providing a superior experience for clients’ triggers loyalty and enhance combine results. ...
Download paper

Summary

IMPROVING CUSTOMER SERVICES Name University Course Instructor Date Introduction Offering an effective, friendly customer service is crucial to product selling and building of strong and loyal customer base. Otherwise, if a business allows the service to slip, then the company may take a drastic tumble…
Author : arielleauer

Related Essays

Manage Quailty Customer Service - Identify and evaluate Customer service
11 pages (2761 words) Essay
Airline Customer Service
3 pages (753 words) Research Paper
service-dominant logic and customer satisfaction
6 pages (1506 words) Term Paper
Marketing report with customer experience
6 pages (1506 words) Essay
Adding customer value to your financial organisation for competitive advantage.
6 pages (1506 words) Essay
Customer Relationship Marketing in Action within the Retail sector.
4 pages (1004 words) Coursework
Customer Management
8 pages (2008 words) Essay
Got a tricky question? Receive an answer from students like you! Try us!