Effective Leadership at Implementing Stage - Essay Example

This step by step process comprises planning, scoping, analysis of the logical requirements, design, and implementation. These would be discussed under different categories of tasks related to the Xtra case study. A close analysis of the case study of Xtra shows that it is a small company specializing in Hollywood memorabilia, and its founding principles were based on the notion of business being conducted via the post from the central offices based in the city centre. However, due to the global economic recession, the company has seen a significant decline in sales. The need to generate more sales has seen the company underscore the need to develop an eBusiness system that would help collect marketing data and provide more personalized customer service.

E-Business is basically a general term that encompasses e-commerce and includes using the internet for other business tasks such as teamwork, communication and new business services Post & Anderson 2003). E-business is increasingly regarded as a valuable tool for more traditional firms. It has a large role in many organisations' future by offering convenient online services to the customers. The basic eBusiness systems requirement for Xtra is the use of a system that can collect data automatically, especially at the point of sale.

This involves the identification of problems with the current system and making choices. This stage would also involve persuading the others to accept the decision and subsequently implement the ultimate solution that would have been agreed upon. This would increase efficiency in gathering data about the clients and is more efficient than the traditional method of using hard files to store data about their products. Apparently, this method can handle large volumes of data and process information about any transaction swiftly.

Traditionally, Xtra has been conducting its business using postal services to do all the transactions. However, because of technological advancements, especially due to the advent of the internet, it is now possible to conduct business online.