Managing change exam notes - Essay Example

sed to change owing to unavoidable external factors like emerging opportunities, emerging threats, proposed budget cuts, an alternation in customer demands, new regulatory guidelines, etc. Denial- Sometimes good as it serves as defence mechanism against ignoring the immediate priorities. Marked by anger, avoidance and frustration. Strategy- Just share information and do not force advice. Pressure for change- This pressure may come from internal sources like the top management’s commitment to certain goals and objectives and from external elements like customer pressure, new regulatory guidelines, etc.

Demands high level of commitment on the part of the senior management. A clear, shared vision- The desire and the need for change must emerge from within the organizational culture and must be based on a realistic assessment of the needs and aspirations of the individual employees. Factors that may motivate the employees to change are pride, happiness, responsibility, recognition, security, success and money. 3. Creation of psychological safety or overcoming of learning anxiety- Calls for introducing sufficient psychological safety to overcome any possible denial of information facilitated by the disconfirming data.

This safety may come through allowing for the release of pressure, allowing for and bearing with errors and mistakes, giving a positive vision, extending encouragement, breaking big goals into small manageable goals, training, encouraging group activity, etc. 4. Cognitive redefinition- Calls for redefining the concepts like team work and individualism. Facilitated by a positive or defensive identification with some available positive or negative role model and by probing or scanning the environment for new concepts. 5. Imitation and positive or defensive identification with a role model- Once the learner has become unfrozen.

One may be motivated to change by opening up to new perceptions about the existing concepts. This may happen out of