Masters
Essay
Miscellaneous
Pages 11 (2761 words)
Download 0
Modern organizations and banking institutions in particular are influenced by internal and external environment. Corporate and national culture determines an organization's identity and image, performance and relations with partners and customers. Eurobank is one of the largest banking organizations operating worldwide…

Introduction

In order to remain competitive and keep strong corporate image, Eurobank creates its culture based on a strong corporate philosophy and unique national values and traditions of the home country.
The relationships between corporate and national culture can be explained by a strong impact on national traditions and cultural values typical for France. They involve "loyalty and long service, paternalistic values and commitment to labor laws in its redundancy policy" (Baron & Walters 1994). Eurobank adopts the national culture as the core of its ethics and corporate image. Eurobank favors attributes that allow it to define organizational identity from the perspective of organizational actors' experiences (e.g., leadership, governance structure, professional qualities required for climbing the corporate ladder). Top management presents quality service to customers as one of the bank's main defining attributes. This is clear from the presentation of customer service as a mission, a primary goal, a tradition, a constant, a strength, a reason for everything else the bank does, and a distinctive Eurobank trademark (Brake et al 1995).
A company's culture is actually an aggregate of subcultures that have developed in response to unique challenges faced, by different groups within the organization (Brake et al 1995). ...
Download paper
Not exactly what you need?

Related papers

Case Study Analysis Paper Case Study
It's not very clear from the case whether this was Carl's first job. In any case Carl missed the 2nd Habit that Stephen Covey preaches. He was ill-prepared for the magnitude of work required to follow through his recruitment decision. He never had a plan and practice. When Operations Supervisor contacted him in mid-May he claimed to be in full control of the situation. The enquiries from Monica…
case study
In order to remain competitive and keep strong corporate image, Eurobank creates its culture based on a strong corporate philosophy and unique national values and traditions of the home country.…
Management Fundamental Case Study
This organisation is facing considerable pressure meet a deadline for a military clothing contract, or suffer severe financial penalties. Should production stop at any time the delay could cost up to AUD$500 per minute. This manufacturer specifically produces outdoor and work wear. Currently, there is significant discontent amongst workers.…
DUNKIN DONUTS CASE STUDY
In their attempt to sell only good quality products, Dunkin Donuts have created a Coffee Quality Checking Lab, in which every aspect of the coffee is checked, so that the consumers get the best value Dunkin Donut product, no matter wherever it is sold. They have also increased the value perception by giving consumers "what they want". For example, they introduce only those products which are…
Postoperation Managemnet Case Study
Several routine post - operation signs are vital, such include: The patient is NPO because he has ileus following handling of GIT. There is a need to drain the blood in the tubing and also to consider removal of the bag because the bag is empty and likely to continue sucking blood. The following systems require focused assessment:
Organizational Design Case Study
All new staff are first expected to know the working of the company and the various departments and divisions before settling down to his or her own work. The challenge and the central problems seems to be to examine how this no structure management system could be essentially tied with the profitability approach so that employees are able to provide their best performance and the company output…
International Management Case Study
Worker motivation can be either internal, brought about by the person's interactions with his own set of beliefs about what will satisfy his needs, or external, brought about by interactions with one's environment. Motivation can result from something as complex and volatile as how a person's attitudes were formed in the womb and in the crib, to how a supervisor uses language and the meanings of…