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CoOrdinate implementation of customer service stratergies (certificate III in sales) - Essay Example

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CoOrdinate implementation of customer service stratergies (certificate III in sales)

6 Private Contractor








7Architect and Private Contractors








8 Company approves Interior Design and Store Lay-out







Milestone 3
9 Interior Designer starts work








10 Interior Designers ends work








11 Merchandisers fix store lay-out







Milestone 4
12 Booths/kiosks for sports and apparel finished








13 The interior designer makes final touches to the store lay-out








14 Company opens store to the public







Milestone 5






GANNT CHART OF MAJOR TASKS TO BE DONE BY PERSONNEL IN ACQUIRING THE PRODUCTS (SPORTING GOODS, EQUIPMENT, APPAREL AND ACCESSORIES)
Task
Task 1
Planning Sports Equipment
Task 2
Generating and Selecting list of suppliers
Task 3

Checking
Quality of Merchandise
and Final Choice
Task 4

Planning
Store
Lay-out for
Sports and
Apparel
Task 5
Installation
Task 6
Sporting
Goods are placed in Display Booths
Task 7
Store is open to the Public
Reports & milestones
Duration of Project - months








1 Store Merchandising Manager and team







Milestone 1
2 Merchandising Team










3Merchandising Team








4 Quality control Manager and team of assistants







Milestone 2
5 Marketing Director and
Merchandising Team








6 Architect, Marketing Director and Merchandising Team








7 Architect and Private Contractor







Milestone 3
8 Architect and Private Contractor








9 Architect and Private Contractor








10 Architect and Private Contractor








11 Marketing Director and Merchandising Team







Milestone 4
12 Merchandising Team








13 Merchandising Team








14Marketing Director, Merchandising Team and Architect







Milestone 5
Identification of Project Stakeholders
The project has several stakeholders. The first group of stakeholders is the...
Through special coordination with the company's high-quality suppliers, product testing demonstrations will take place on-site for our customers to appreciate. This system will allow the customer to appreciate the features of the sports equipment and accessories, and they will be able to receive detailed equipment performance information right from the manufacturers' representatives. The Shop employs sports specialists and athletes who are familiar with the various sporting goods and equipment. The shop caters to university students and sports enthusiasts who live in the community. The shop has a strategic location as it is close to Deakin University Waterfront campus, college and high school libraries, department stores and supermarkets, cafes, restaurants, entertainment sites, city hospitals, designated sporting grounds and the beach.
The project has several stakeholders. The first group of stakeholders is the end consumers consisting of the family households comprising of the parents, the teen-agers who are university students, the children and other family members who will purchase the sport equipment, apparel and accessories. The company must provide high-quality goods at affordable prices. ...Show more

Summary

The Sporting Goods Shop at Ryrie Street Geelong offers a full range of products for exercise and action sports, all located indoor where discerning consumers can hold and test the merchandise in an authentic use set-up. When customers purchase items at Sporting Goods Shop, they will be able to select from a plethora of exercise and sports equipment, accessories and apparel…
Author : berniergregoria
CoOrdinate implementation of customer service stratergies (certificate III in sales) essay example
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