Mancala's Pizzas throughput time is 16.4 minutes. The company currently has excess capacity because demand averages at only 20 pizzas her hour (Appendix 2).However, it is estimated that the company's demand will double if delivery services are offered.
This alternative is aimed at eliminating the bottleneck in Mancala's Pizza's production process. This will be done by assigning the tosser to mold the pizza shells prior to their use. It should be noted that as such, the assembly of ingredient and the tossing and molding of pizza will be eliminated in the new production process (Appendix 3). This will lessen the throughput time to 14 minutes per pizza. It will also allow the company to produce a maximum of 36 pizzas per hour which is based on the maximum capacity of its six ovens (Appendix 4).
The main disadvantage of this alternative is the fact that the Mancala's Pizzas might encounter hesitance in the part of the tosser. It should be noted that in this new production process, the tosser is eliminated in the actual production process and will be coming before office hours. The company will also need to negotiate with the assembler as he needs to assemble the ingredients before it can be toss and molded by the tosser. Thus, he will also be assigned to come prior to operation hours and will still be there to assist in the operations to assemble the pizza.
In this new process, Mancala's Pizza faces the risk of lowering the quality of its pizza. The freshness of the product might be adversely affected. Also, as pizza shells are dependent on the preference of the customers, the company needs to have an accurate estimate of demand per pizza shell in order for the assembler and tosser to produce the right ones. The company might either encounter wastage or shortage of inventory if the proper shells are not produced.
2. Mancala's Pizza will increase demand by delivering pizzas directly to customer.
The delivery of Pizza is expected to double the demand for the company's products. This will be beneficial for Mancala's as it will generate more revenue and profits for its operations. It will also enable the business organization to fully utilize its resources and use its excess capacity.
However, it should be noted that the current resources are not adequate to support a demand of 40 pizzas an hour. Assuming that alternative 1 is already in place, the company is limited to the production of 36 pizzas only which is determined by the capacity of its ovens (Appendix 4).
Recommendation and Conclusion
It is recommended that Mancala's Pizza push through with the two alternatives. Eliminating the bottleneck in production will allow the business orga