Their costs for customer service remained at the same value. They retained the same amount of cash reserve in the end of this period one as period zero. They also did not tamper with any pricing strategy and kept a markup of 49.48% for channel 1 and 2.They kept the same number of sales representatives. They used to have equal distribution for both channels but this year they increased quantities of channel 1 and the weight of the units sold were heavier than channel 2. It must be noted that all products ordered in period zero were sold and disposed leaving no ending inventory for the firm but this was not the case in period 1. No changes in strategies but the firm did not deliver the same results.
For Firm 2, the distribution intensity is largely found in channel 2 with a higher markup relative to channel 1 and even to period zero's data. They doubled their production by 37.5% but was not able to sell all. It could be seen that they incurred expenses for R&D for product modifications. Product features were improved.Also they increased their advertising as seen in their increase of 16% in expense. It should be noted that Firms 1,2 and 2 did not invest in Marketing Research Reports. ...Show more